Volunteer Squad
Medical Reserve Corps
Medical Reserve Corps of Virginia  

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Frequently Asked Questions


Questions:

What is the registry?
Which health care professionals are you targeting with the registry?
What other types of volunteers are you looking for?
How many people will be needed?
What do I have to do to register?

Can I register if I'm not currently licensed or practicing in a medical field?

Can I register if I am currently a hospital employee or am a licensed provider working for another
  health care facility? Do I report first to the MRC or my employer?

Am I responsible for volunteering with the MRC if my employer needs me or I have family
  commitments that do not allow me to volunteer at the time of an emergency?
How does the registry work in relation to other volunteer service organizations in my community,
  such as the American Red Cross or Salvation Army? What about other Medical Reserve Corps?
What kind of training will I get for dealing with medical emergencies?
Does registering legally obligate me to volunteer in an emergency?
Are there any provisions for compensating me for time lost from work or other expenses?
What protection might be available for volunteers against liability lawsuits?
Will I be asked to volunteer for an emergency event outside of Virginia?
What is the Emergency Management Assistance Compact (EMAC)?
How will I be contacted in an emergency?
What if I am already working at a local hospital or am currently obligated to serve in a branch of the
  military?
What kind of risks will I be exposed to if I volunteer?
If I become injured or sick as a result of the volunteer work, is there anyprovision for my medical
  care and related expenses?
If I have concerns once I have volunteered, whom do I contact?
How will I be able to update my information?
Who will have access to this information?
What kind of tasks will I be assigned?
What will be the level or length of volunteer commitment in an emergency?
 

Answers:

What is the registry?

It is a database of health professionals and other volunteers who have registered to volunteer in the event of a medical emergency or public health event with a Virginia Medical Reserve Corps unit or with a health district in their locality.

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Which health care professionals are you targeting with the registry?

Health professionals from all of the health occupations, those who are licensed or trained either practicing or not practicing and those who wish to receive general, all-hazards training as well as training for specific health events. Also targeted are all interested people from the community who could provide support such as those with multi-language skills, administrative skills, transportation training, etc.

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What other types of volunteers are you looking for?

Volunteers who do not have formal (or any medical training) are welcome and encouraged to apply with the Medical Reserve Corps. Although our focus is medical emergencies, there will be a great need for volunteers with a variety of skills and expertise. These volunteers also will receive general, all-hazards training and training for specific health events so that they can be prepared to help in some way, using their own special skills and abilities, in a health emergency.

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How many people will be needed?

This will be dependant on the emergency and the needs of the community. In Virginia, we are striving to register and train as many volunteers as possible, so that, should an emergency of any kind occur, volunteers would already be registered and ready to be alerted and called into service, as needed.

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What do I have to do to register?

You can register on-line at www.vamrc.org or by contacting your local or county Medical Reserve Corps, or public health district and they will contact you with more information about how your skills could best be used in an emergency.

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Can I register if I'm not currently licensed or practicing in a medical field?

Yes. Some of the positions for volunteers will require licensure, to protect the volunteer as well as to ensure the best care for those in need of medical care. If you are retired or are not currently working in a health care field but could get a license reactivated quickly, it will be possible to serve in a medical position. Even if you do not wish to reactivate your license, the MRCs could call you in a disaster situation. In the event of a disaster, those with prior medical expertise could serve as medical interviewers, clinic coordinators, and so forth. In addition to licensed medical personnel, there will be many needs for unlicensed health professionals as well as a need for those without medical training. The Medical Reserve Corps plans to provide training in emergency response and other related training to all volunteers registered in advance.

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Can I register if I am currently a hospital employee or am a licensed provider working for another health care facility?  Do I report first to the MRC or to my employer?


Your first responsibility is to your employer. You report there first, as usual. If you wish to volunteer and your employer agrees to release you or agrees to allow you to volunteer, we hope you will make yourself available and report to your MRC.

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Am I responsible for volunteering with the MRC if my employer needs me or I have family commitments that do not allow me to volunteer at the time of an emergency?

As an MRC volunteer, you should expect to be called to help in a health emergency. You should be as prepared as possible, and prepare your family, too so that you will be available to help. But work and family commitments are understood. We hope you will plan ahead and be prepared to assist in your community with the Medical Reserve Corps, should an emergency occur.

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How does the registry work in relation to other volunteer service organizations in my community, such as the American Red Cross or Salvation Army? What about other Medical Reserve Corps?

The Registry is coordinated with other Virginia Medical Reserve Corps. The information you enter about yourself in this registry will be kept confidential but will be available to your local Medical Reserve Corps or public health district. The information in the registry will be included in the Virginia state registry of health professional volunteers. Volunteer skills can be shared throughout the state for the purposes of finding volunteers with specific skills, when needed. Other organizations may contact us, when a need arises, to inquire about the volunteers who are registered, but they will not have direct access to the data base or your information. The Virginia Department of Health will work closely with other emergency response groups, such as the Red Cross, Citizen Corps and others to coordinate volunteers in an emergency. Naturally, no distribution to groups outside of government or beyond the disaster field will occur without your express permission.

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What kind of training will I get for dealing with medical emergencies?

Your local Medical Reserve Corps or local public health district staff will review your information and will be contacting you to inform you of required or suggested training needed for an emergency response.

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Does registering legally obligate me to volunteer in an emergency?

No. This is a voluntary registry and does not obligate you to assist in an emergency or any other situation. At the time there is an emergency, you may be alerted or called and asked to volunteer. The decision you make, at that time about volunteering, is up to you.

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Are there any provisions for compensating me for time lost from work or other expenses?

At this point, there are no provisions for compensating volunteers for time lost from work, mileage, meal costs, etc. In the event of an emergency, there may be provisions available but these will need to be defined at the time of the event, based on the situation.

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What protection might be available for volunteers against liability lawsuits?

In 2005, the Virginia General Assembly passed Housebill 2520 to ensure additional protection for MRC volunteers.   Volunteers who are registered and called to a health event by a Virginia Medical Reserve Corps and volunteer under the direction of the Virginia Department of Health receive some coverage under the state, when they are involved in state sanctioned and directed programs. Similar protections apply to volunteers under Medical Reserve Corps directly tied to city or county government organizations when directed by representatives of those government agencies. The federal government has given certain liability protection to narrow groups of health service providers, as occurred during the national smallpox vaccination program last year, under a Homeland Security Act declaration by Health and
Human Services (HHS), Secretary Tommy Thompson. During declared emergencies there is some protection under the Good Samaritan Act and the Volunteer Protection Act. Broader volunteer protections under the federal government are being developed.  You should not be placed in a position by any MRC to perform any task or skill that is outside of your existing scope of practice or experience and volunteers should protect themselves by only working within their scope of practice or skill at all times.

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Will I be asked to volunteer for an emergency event outside of Virginia?

This registry is being kept in case of emergencies within the state of Virginia. However, the National Medical Reserve Corps and other disaster response agencies have contacted us during emergencies, such as the Katrina disaster; and you may be offered opportunities to join other organizations and assist in other states. Your service during such incidents is, of course, entirely voluntary.

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What is the Emergency Management Assistance Compact (EMAC)?

The Emergency Management Assistance Compact, ratified by Congress and signed into law in 1996, is an interstate mutual aid agreement that provides a mechanism for sharing personnel, resources, equipment and assets among states during emergencies and disasters.  EMAC has traditonally been used by states for National Guard and emegency management assistance.  More recently, it was used to provide public health assistance during the 2005 hurricane season with much success. 

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How will I be contacted in an emergency?

When you register, you will be asked for the best ways to contact you. You will be asked to provide your email address, home address and telephone numbers. Your local or county public health agency will use this information to contact you both before and in the event of an emergency. Therefore, it is very important that you keep your contact information current. After your initial registration you will be able to re-enter your personal record in the Registry with a password, and be able to update it as often as you need to. You will receive instructions on how to do this after you register.

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What if I am already working at a local hospital or am currently obligated to serve in a branch of the military?

If you have other priorities to work or volunteer in an emergency, please let us know on the registration form. If you are normally subject to recall during a disaster that fact should be noted on the registry.

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What kind of risks will I be exposed to if I volunteer?

Volunteers may be needed in many different types of emergencies, which could include natural or manmade disasters, terrorist attacks that may be chemical, biological, or radiological, or other emergencies. Before being asked to volunteer, you will be given training on how to help in an emergency, as well as how to protect yourself. In any case, you will not be asked to attempt or perform any work for which you are not trained or prepared. Again, your service to the MRC is voluntary and it is your responsibility to perform within your scope of practice and skill.

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If I become injured or sick as a result of the volunteer work, is there any provision for my medical care and related expenses?

Virginia MRC volunteers are protected under the Volunteer Protection Act, and Virginia's Risk Management Plan.  In the event that a volunteer is injured or becomes ill during or because of a declared emergency, volunteers should notify their supervisor so that proper steps can be taken to provide care and coverage for the volunteers under the state's risk management plan. Additional protections may be afforded by individual localities.  Protections outside of an emergency vary with the service being performed.  Virginia offers
protectiion to volunteers, acting under the direction and control of a state agency, similar to the protection offered to state employees.

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If I have concerns once I have volunteered, whom do I contact?

Your local Medical Reserve Corps (MRC) administrator or your local public health district or the state VDH Volunteer Coordinator, Kim Allan at Kim.Allan@vdh.virginia.gov or 804-864-7036. See the “Volunteer Locally” and “Contact Information” links on this web site for additional contact information.

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How will I be able to update my information?

At this time, to update your information, you will need to re-register and modify your record at that time. The next phase of this website will allow you to update your own information and access additional volunteer information through this web site. In the next phase of this web site, you will also receive periodic reminders to check the accuracy of your profile. Please check your information periodically and keep us informed of any changes to any of this information.

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Who will have access to this information?

Your local MRC or public health district, the Virginia Department of Health and its federal, regional, and local partners involved in planning, investigating, or controlling a public health emergency will have access to information about your skills as necessary. This information will not be available to the public for any purpose. Naturally, no distribution to groups outside of government or beyond the disaster field will occur without your express permission.

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What kind of tasks will I be assigned?

The local MRC or public health district reviewing the information submitted in the registry will make an assessment of individual capacity, existing medical specialty, training needs, and appropriate assignments. You may be assigned a medical or non-medical role based on your qualifications, training, and interests to assist in health events in your locality.

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What will be the level or length of volunteer commitment in an emergency?

You will be given more information on deployment when you are contacted by your local public health agency, and will be given an opportunity to evaluate or decide upon your ability and willingness to volunteer, in each event. However, your service is entirely voluntary.


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