The Office of Drinking Water provides a variety of planning tools to help waterworks owners plan for and respond to emergencies. Planning tools consist of guide books (written in question and answer format) and a variety of tools such as brochures for consumer information, planning worksheets, or application forms.
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Because of the reliability of modern weather forecasting, hurricanes no longer strike without warning. Other natural disasters, such as winter ice storms or flooding from rapidly developing summer storms, can damage waterworks with little warning. If your waterworks has sustained a prolonged power outage leading to loss of water pressure, service line breaks, or flooding of the well, treatment units, or storage tanks, you should have a plan to notify customers of steps to take to make sure water is safe to drink. This guide will help you plan and prepare for quick communication with customers in the event that water quality is impaired.
Many of these files require the free Adobe Acrobat Reader .
FEMA Resource Typing Manual - English (pdf)
Boil Water Advisory During Hurricanes and Other Natural Disasters: A Guide for Small Waterworks (18 pages) - English (pdf)
Boil Water Notices Brochure - English (pdf) | Spanish (coming soon)
Drinking Water Problem Corrected - English (doc) | Spanish (coming soon)
Situation Report Form - English (doc)
Additional planning resources: