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Divisions of the Office of Licensure and Certification

The Acute Care division is responsible for the licensing hospitals, home care, and hospice programs.  The division monitors managed care health insurance plans and private review agents and under CLIA conducts the certification inspections for clinical laboratories. This division is also responsible for the Medicare certification of hospitals, home health agencies and hospice programs as well as, a variety of medical services and facilities.

The Long Term Care division is responsible for the licensing and federal certification of nursing facilities and Medicaid certification of intermediate care facilities for the mentally retarded (ICF/MRs).

The Certificate of Public Need Program works to promote comprehensive health planning to meet the needs of the public, avoid unnecessary duplication of medical care facilities and to provide a procedure for resolving questions about the need to construct or modify medical care facilities.

The Complaint Unit receives complaints about health care facilities that may have violated a regulation or law.

OLC Privacy Statement

Contact Information

Area Code 804 for all numbers

Main Number: Tel: 367-2102, 367-2103 / Fax: 527-4502

To file a Complaint:

Hotline: 1-800-955-1819
Richmond Metro Area: 367-2106 / Fax: 527-4503

Director and Administration: Tel: 367-2102/367-2103 / Fax: 527-4502

Business Manager: Tel: 367-2111 / Fax: 527-4502
Policy and Regulation: Tel: 367-2157 / Fax: 527-4502


Acute Care: Tel: 367-2104 / Fax: 527-4504

Acute Care Director: 367-2112

Supervisor – Hospitals, Home Care, Hospice: Tel: 367-2156
Supervisor – CLIA: Tel: 367-2114

Certificate of Public Need: Tel: 367-2126 / Fax: 527-4501

Certificate of Public Need Director: Tel: 367-1889

Supervisor – COPN and MCHIPs: Tel: 367-2128

Long Term Care: Tel: 367-2100, 367-2101 / Fax: 527-4502

Long Term Care Director: Tel: 367-2110

Training: Tel: 367-2162 / Fax: 527-4503

MDS/RAI Coordinator: Tel: 367-2141
MDS/RAI Engineer: Tel: 367-6636


9960 Mayland Drive
Henrico, VA 23230
Suite 401

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Last Updated: 05-21-2013

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