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Free and Low-Cost Health Services

These services particularly benefit uninsured and low-income people.

Where can I get services for free or at low cost?

For routine care or normal illness, visit:

Contact your local department of social services by calling 1-800-552-3431 or visiting their website or by calling 211 or visiting the 211 website

For emergency care visit a Hospital Emergency Room

What are free clinics?

Free clinics give good health care at little or no cost. They are for people with little money and no insurance. In many cases, you will need an appointment. Some free clinics have specific times set aside to see walk-in patients. They will NOT ask about your immigration status.

Services and hours at free clinics vary by location. Free clinics near you will provide some or all of the following services:

  • Medical Care Hospital/Lab Support
  • Prescription Medications Mental Health Care
  • Dental Care

What documents do I need to take to the free clinic?

Free clinics treat only those who earn little money and have no insurance. To get care, bring a document that shows how much money you earn.

Example: A pay statement

If for any reason you do not have documents that show how much you earn, the clinic will work with you to determine whether you can get care.

How do I find a free clinic near me?

To find a free clinic,

What are Community Health Centers?

Community Health Centers (CHCs) serve anyone who needs care regardless of ability to pay. Some also provide dental and behavioral health care. Charges for service are based on how much you earn or whether you have insurance. They treat sick patients. They also focus on keeping the entire community healthy. They will NOT ask about your immigration status.

Services provided:

  • Physician care
  • X-ray services
  • Laboratory services
  • Preventive services (Examples: Mammograms, well-child exams)
  • Immunizations
  • Transportation for health services
  • Case management
  • Specialty referrals

Some community health centers also give:

  • Dental care
  • Behavioral health care
  • Inpatient physician care services

How do I find a community health center?

Virginia Community Healthcare Association, Primary healthcare for all Virginians
(804) 378-8801
Member Directory

What documents do I need to take to a Community Health Center?

Charges for service are based on how much you earn or whether you have insurance. If you have insurance, bring your insurance card or Medicaid or FAMIS card. If you have no insurance, bring a document that shows how much money you earn.

Example: A pay statement

You may also need:

  • Photo identification (ID)
  • Proof of address (Example: a bill that shows your address, such as a gas or electric bill)

Mobile Health Clinics

Mobile health clinics provide primary care.

They help:

  • People with no health insurance
  • People who cannot afford care
  • People without good enough transportation to get to another clinic
  • They will NOT ask about your immigration status.

To locate a mobile clinic,

What documents do I need to take to a mobile health clinic?

Mobile clinics are run by different agencies. The documents you need to bring may vary. At a minimum, it is a good idea to bring:

  • An insurance card, or Medicaid or FAMIS card if you have one.
  • A document that shows how much money you earn, like a pay statement

You may also need:

  • Photo identification
  • Proof of address (Example: a bill that shows your address, such as a gas or electric bill)

Health Departments

Health departments assure the health of the public. There are state, county and city health departments. They will NOT ask about your immigration status. You do NOT have to give your social security number to get service. They may ask for the number to help them with records and other business. Do not be afraid to say “no.” Saying “no” will not affect your ability to get help.

Some of the health services include:

  • Free or low-cost medical clinics Birth control
  • Immunizations Maternity services
  • TB testing HIV/AIDS
  • Pregnancy testing WIC

To locate your local health department,

What documents do I need to use health department services?

Some Health Department services are free. Most health departments will ask for some form of identification.

Some Health Department services must be paid for based on your income. The cost will be from zero to full price. For these services, you will need to bring a pay statement and some additional papers. Proof of address is not required but may be helpful for getting through the eligibility process.

For information on services and documents needed, contact your local department of social services.

Hospital Emergency Rooms

Emergency rooms give care for life-threatening or very bad illness or injury. They are open day and night. Most must see you whether or not you can afford to pay. They will NOT ask about your immigration status.

Some problems emergency rooms address:

  • Car accidents Seizures or convulsions
  • Chest pains/ trouble breathing
  • Loss of consciousness (not able to wake up)
  • High fever

To find a hospital,

What documents do I need to take to hospital emergency rooms?

Most hospital emergency rooms will see you whether or not you have any documents with you.
This is especially true if you come in by ambulance or have a life-threatening emergency.

If you walk in and are less seriously ill, you may be asked for the following:

  • Photo identification (ID) (Examples: driver’s license, employment ID, school ID)
  • Insurance card or a Medicaid or FAMIS card, if you have one.
  • It is not necessary to have insurance.

Remember...Most hospital emergency rooms must treat you in the event of an emergency regardless of whether you have insurance or can afford to pay.


Last Updated: 04-01-2013

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