VPHIB Support and Help
The Office of EMS provides several means of obtaining assistance for the VPHIB program. Users can access the VPHIB support suite and submit a request, check on the status of their request, receive updates about the VPHIB program or utilize the VPHIB support knowledgebase. Users can also submit requests by e-mail, or by calling (804)888-9149. Live support is only available during normal OEMS business hours.
VPHIB Support Suite – http://oemssupport.kayako.com/
VPHIB E-mail Address – support@oemssupport.kayako.com
VPHIB Support Telephone Number – (804)888-9149
Logon request forms can be found by clicking here
Quick Links
Virginia Pre-Hospital Information Bridge (VPHIB)
Virginia Statewide Trauma Registry
Other Image Trend Products on State Contract
V2 Support and Training Information
Division of Trauma/Critical Care Contacts:
VPHIB E-mail Address – support@oemssupport.kayako.com
Cam Crittenden
Division Manager of Trauma/Critical Care
Camela.Crittenden@vdh.virginia.gov
Phone: (804) 888-9100
Fax: (804) 371-3108
Vacant
Trauma/Critical Coordinator
Phone: (804) 888-9100
Fax: (804) 371-3108
Lenice Sudds
Patient Care Information System Support Staff
Lenice.Sudds@vdh.virginia.gov
Phone: (804) 888-9149
Fax: (804) 371-3108
Bryan Hodges
Patient Care Information System Support Staff
Jesse.Hodges@vdh.virginia.gov
Phone: (804) 888-9149
Fax: (804) 371-3108
Dwight Crews
Statistical Analyst Supervisor
Dwight.Crews@vdh.virginia.gov
Phone: (804) 888-9149
Fax: (804) 371-3108