Virginia EMS Blog

Tips for Managing Stress During the COVID-19 Pandemic

The Virginia Office of EMS thanks you for being on the front lines in helping to serve our communities during the COVID-19 pandemic. Your service as an EMS provider matters, and you truly are making a difference in helping to save lives and defeat this invisible enemy. Nonetheless, these days can be even more emotionally and physically demanding than usual. It is completely normal to be concerned for yourself, your loved ones, and your community.

This health and safety infographic contains tips to help you manage stress during the pandemic response. It is important to acknowledge that increased stress is normal and that it is not selfish to take breaks. If you or someone you know is struggling, there is free and confidential help available 24/7 specifically for emergency responders.

Fire/EMS Helpline call: 1-888-731-3473

Crisis Text Line: Text “BADGE” to 741741



STOP THE SPREAD! With flu and cold season underway, the health community is on high alert monitoring  respiratory viruses and other infectious diseases.

This month’s health and safety infographic focuses on how providers can identify exposures to harmful infectious diseases, techniques they can take to help prevent exposure, and actions they should take if exposed.

The Virginia Office of EMS encourages providers and agencies to regularly review their agency’s Infection / Exposure Control Plan. Additional helpful resources about preventing and controlling the spread of infectious diseases include the Association of Professionals in Infection Control and Epidemiology’s Guide to Infection Prevention in Emergency Medical Services and the EMS Infectious Disease Playbook.

The National Registry Recertification Process is Underway – Learn More and Get the Assistance You Need

National Registry recertification is now in full swing and the Virginia Office of EMS is geared up and ready to assist you through this process. National Registry Emergency Medical Technicians (NREMT) certified providers are required to renew their certification every two years.

First and foremost, the Division of Accreditation, Certification and Education (ACE) would ask that all Nationally Registered EMS providers required to recertify by March 31, 2020, please follow the NREMT Recert 2.0 Quick Guide, which was developed to assist all providers with the NREMT recertification process. This Quick Guide can be found at:

Virginia providers whose Virginia CE Report meets the requirements for recertification can use an expedited process to quickly and easily recertify with the National Registry. You must follow the Quick Guide precisely, step-by-step in order to recertify in the expedited process—any deviation from the process outlined in the Quick Guide will cause an error in your recertification application with National Registry.

Providers who do not maintain their Virginia CE Report in alignment with their National Registry certification cycle will not be able to utilize this process. Please remember to use the ‘Recertify Me’ option in your Virginia EMS Portal account after your National Registry has been recertified to maintain your Virginia CE Report in alignment with your National Registry certification cycle.

Note: Recertification Cycle Start Date will be unique to each provider based on when National Registry issues your new certification. Hours accumulated after that start date can be utilized toward the next certification cycle.

Virginia EMS for Children (EMSC) Survey Deadline is March 31

2020 EMS Agency Data Collection for Two National EMSC Performance Measures

Your EMS agency is being asked to participate in a nationwide assessment online at: This assessment will help the National EMS for Children Data Analysis Resource Center better understand how pediatric emergency care is integrated in your EMS agency. It is recommended that you print a paper copy of the assessment to assist you in collecting the data necessary to officially submit your response online.

The online assessment survey started January 7, 2020 and closes March 31 at 5 p.m. EST. Invitations to take the survey were sent to known email addresses of EMS agency leaders. The survey has not yet reached a response rate from all of the 480 agencies invited, so please check this link: to see if your agency’s survey is still outstanding. If your agency is still visible then a survey has not been submitted. Our state and national goal is an 80% response rate! 

Relevant Performance Measures: EMSC 02 and EMSC 03

Only one survey is accepted online per licensed EMS agency that responds to 911 requests. Ideally, one of the EMS agency leaders should respond to this survey.  (Please note: Military, air, water, and “transfer-only” EMS agencies are being excluded from this particular survey.) If there is a better point person or email address for your agency, please contact David Edwards at Thank you for your participation in this important assessment!

EMS Data Submission Compliance Reports Now Posted on the OEMS Website

The Division of Trauma and Critical Care within the Virginia Department of Health, Office of Emergency Medical Services (OEMS) has just released the EMS Data Submission Compliance Reports for October 2019*.  The reports are generated each month and are provided to the Director of OEMS, the Division of Regulation and Compliance and the Rescue Squad Assistance Fund (RSAF) grants program.

The data in the report was compiled from records as of October 2019. This first report does not contain information regarding data dictionary compliance.* 

When reviewing this report, please be aware of the following:
No shading – In Compliance
Blue shading – Missing required demographics data
Orange shading – Submitted non-compliant data
Gray shading – Missing required demographics data and submitted non-compliant data

For assistance correcting your agency’s data compliance scores, contact OEMS support:
Phone: 804-888-9149

For more information about the EMS Data Submission Compliance Reports, visit: