Quick Links
1-877-781-VVFC(8832)
The VVFC Order Center is open from 8:30 a.m-4:00 p.m. Monday through Friday.Please allow 2-3 weeks for delivery.
804-864-8090
Do Not Order VVFC Vaccine Every Week or Every Month:
The VVFC program has instituted phone ordering for your convenience only. Do not increase your order frequency. Please continue to order every three months, or as often as your facility is authorized to order.
Returning or Transferring Vaccine:
Providers may phone, fax, or mail in their vaccine returns and transfers to the VVFC office. Vaccine returns and transfers will be processed every Wednesday. Please indicate on the VVFC Vaccine Return form the appropriate reason for your vaccine return (i.e., expired, damaged, transfer). When indicating a transfer, please list the facility to which you would like to have the vaccine transferred.
Phone Orders:
Vaccine orders placed by phone will be accepted 8:30 a.m. to 4:00 p.m. Monday through Friday. If your practice decides to place a vaccine order by phone and is unable to get through to the VVFC Order Center, leave your name, PIN, medical facility's name, and phone number on the voicemail. A VVFC Order Center representative will contact you to place your vaccine order.
Ensuring Vaccine Delivery:
It is the responsibility of enrolled VVFC providers to notify VVFC if their address and business hours change to ensure appropriate vaccine delivery. If providers are closed during lunch hours or certain holidays, they should specify this information on their registration form. Holiday hours may alter the Order Center schedule as well as the days and times the VVFC office is open.
Accountability:
Public facilities must submit Accountbaility Reports on a monthly basis. VVFC also requires that private providers submit annual Tally Reports. Reports are due on the 5th of the following month and can be faxed or mailed to the VVFC office.
Order Form Instructions
VFC Order Form
VFC Return Form