The Office of Administration (OA) provides strong leadership and operational support for Virginia’s public health system through administrative policy development, business process improvement and standards of business practice. OA effectively and efficiently manages VDH’s financial, procurement and human resource systems while collaborating with its service providers to meet their business needs. Through the leadership and efforts of dedicated administrators working behind the scenes, OA continues to support the agency’s mission of protecting and promoting the health of Virginians through quality customer service, compliance with mandates, continuous improvement of business systems and innovations in business practice.