VDH Office of Health Policy and Planning developed the Cultural and Linguistic Appropriate Health Care Services for Virginians (CLAS Act) Web site that provides resources so health care providers can deliver culturally competent care for their limited English proficient patients. Some of the site resources include:
Culturally appropriate health care
Model programs and best practices
Training/Education of health care professionals
Multicultural Health & Human Service programs in Virginia
Language & translation tools
Research tools
The mission of the VDH Office of Health Policy and Planning (OHPP) is to improve access to quality health care for all Virginians. OHPP contributes to the development of health policy in the Commonwealth with research and analysis of issues affecting the cost, quality and accessibility of health care; helps rural and medically underserved communities recruit health care professionals and improve healthcare systems; and develops and administers programs to increase and strengthen the health care workforce, thereby improving health care accessibility for Virginia residents.
“I appreciate your setting up a Web site for those of us who provide service to those who do not speak English as a primary language.”
An e-mail from an Emergency Communications Supervisor at James City County’s Emergency Communications Center following the launch of the Web site.
During the past fiscal year OHPP developed new systems to help address medical needs throughout the Commonwealth. Among these is a comprehensive data-driven process and system for identifying emerging needs and, when possible, addressing those needs through the use of technology. Another significant activity the OHPP engaged in was the development of a first of its kind state specific health workforce study.
OHPP developed a Rational Service Area Plan for primary care. The plan identifies potential primary care Health Professional Shortage Areas (HPSA) using Primary Care Service Area (PCSA) analysis. This process has helped identify small areas of the Commonwealth where a shortage of primary care physicians may exist and enables the OHPP to assess HPSA designation potential.
The OHPP also integrated its existing statewide database of primary care physicians, general dentists, psychiatrists and statewide demographic and health statistics data with Geographic Information Systems (GIS) technology. This comprehensive data system facilitates the HPSA designation process with a much higher level of accuracy and efficiency.
The primary goal of OHPP is to increase access to primary health care services in medically underserved areas of the Commonwealth. Specifically, the office quantifies the following:
The medically underserved continue to face barriers to access to quality health care services. The Office of Health Policy and Planning’s programs strive to remove those barriers so that access to health care can be realized by all Virginia residents.