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Linguistically Appropriate Health Care
*Language Access Responsibilities - Overview for DHS Employees** *Language Access Responsibilities - Overview for DHS Employees**:* This presentation for DHS employees provides general information about the DHS LEP Plan, basic principles, and tips for communicating with LEP persons.
: Helping Yourself Heal: A Recovering Woman's Guide to Coping with the Effects of Childhood Abuse Issues (Russian version) Bilingual Russian and English Brochure. Designed to help women deal with child abuse issues that might arise during treatment for alcohol abuse or drug abuse. Defines child abuse, lists symptoms of abuse, and suggests how counselors can help with coping and healing.
A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations This guide provides healthcare organizations with step by step guidance on how to assess language needs of patients, assess organizational capabilities, and plan and implement language access services, including resources regarding interpretation, translation, signage, notifying patients of language access services, community involvement, funding sources, and samples of waivers, and more.
Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and Their Staff Members This toolkit was developed for physicians and the health care teams with whom they work and presents a systems approach to re-designing an office practice to provide the highest quality care possible to Limited English Proficient (LEP) patients.
Advocates at Make the Road New York (MRNY), Advocates at Make the Road New York (MRNY), an organization that promotes equality and justice for all New Yorkers, and New York Lawyers for the Public Interest (NYLPI), a non-profit civil rights law firm that advocates for immigrants and communities of color, applaud Governor Cuomo’s signing of a new Executive Order this morning which will ensure that state government services are accessible to all regardless of English language ability
Affordable Language Services: Implications for Health Care Organizations This brief highlights the effects of language barriers on patient safety, quality of health care, and the challenges organizations must overcome in order to effectively address language barriers. Drawing on the experiences of the 10 Hablamos Juntos demonstration sites, this brief highlights the lessons that participating providers, health plans and other organizations learned, and suggests next steps that need to be taken in order to ensure that the Nation’s LEP patients receive safe, high quality health care.
Better Communication, Better Care Toolkit – Provider Tools to Care for Diverse Populations Created by the Industry Collaboration Effort’s (ICE) nation-wide team of health professionals, this toolkit includes tips on interaction with a diverse patient base, communication across language barriers, understanding patients from various cultural backgrounds, and key resources.
Checklist for Developing a Limited English Proficiency (LEP) Plan This document was developed by the National Association of State Workforce Agencies (NASWA) to assist states in ensuring that LEP persons receive meaningful access to federally assisted programs and services. It provides basic steps for the development & implementation of a LEP Plan

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