Contact Us

Picture of a Hotline Center

Virginia Disease Prevention Hotline

The Virginia Disease Prevention Hotline provides toll-free lines to the Commonwealth of Virginia.  Counselors answer questions and provide crisis intervention, referrals, and written educational materials regarding Sexually Transmitted Diseases (STDs), HIV/AIDS, and Viral Hepatitis.  Reach a hotline counselor toll free at (800) 533-4148 or by email at hiv-stdhotline@vdh.virginia.gov.  To view or request educational materials, please visit the resources page.

Hotline hours are Monday-Friday from 8 am until 5 pm.  The hotline is closed for Virginia State Holidays.

When the Virginia Disease Prevention Hotline is closed, a recorded message refers callers to CDC-INFO, the CDC Hotline. The CDC Hotline may have extended hours of availability.

Virginia Medication Assistance Program (VA MAP) Call Center

Persons living with HIV can call the VA MAP Call Center for help with VA MAP programs.  Call center hours are Monday through Friday 8 am until 5 pm.  The call center is closed for Virginia State Holidays.

    • (855) 362-0658

Questions or Comments?

For information on data and reports, please visit the Data and Reports page.  Otherwise, please find an appropriate contact number below.

Division of Disease Prevention (including HIV Care Services, HIV and Hepatitis Prevention,
HIV Surveillance, and STD Prevention and Surveillance)
(804) 864-7964
HIV Data and Statistics (804) 864-8040
STD Data and Statistics (804) 864-7295
Viral Hepatitis (804) 864-7992
Last Updated: July 30, 2024