{"id":41,"date":"2016-04-13T20:44:08","date_gmt":"2016-04-13T20:44:08","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/drinking-water\/?page_id=41"},"modified":"2026-02-20T13:20:58","modified_gmt":"2026-02-20T18:20:58","slug":"information-for-waterworks-owners","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/information-for-waterworks-owners\/","title":{"rendered":"Information for Waterworks Owners"},"content":{"rendered":"<div class=\"Column\">\n<h3 style=\"margin-bottom: .25in; background: white;\"><strong><span style=\"font-family: 'Arial',sans-serif; color: #404040;\">Drinking Water Information Following a Disaster<\/span><\/strong><\/h3>\n<p style=\"margin-bottom: .25in; background: white;\"><strong>Power outages<\/strong><br \/>\nPower outages can cause problems for facilities with wells.\u00a0 If your facility is served by a well, the well pump will not work when the power goes out.\u00a0 If you lose power and water pressure, please contact your <a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/contact-us\/\">local field office<\/a>.<\/p>\n<p><strong>Wells<\/strong><br \/>\nFacilities that rely on wells for their water should consider their well contaminated if it was submerged or they believe it is possible the well became submerged during the hurricane. If the well was flooded and underwater,\u00a0please contact your <a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/contact-us\/\">local field office<\/a>. <strong>Do not turn on the pump until you are sure the electrical system is completely dried out<\/strong>.\u00a0 Consider a well that has been submerged contaminated and disinfect the well and the water system using\u00a0<a href=\"http:\/\/www.wellwater.bse.vt.edu\/files\/SHOCK442-663_PDF.pdf\">this procedure<\/a>\u00a0once you are sure the electrical system is safe.\u00a0 The water should not be consumed until bacteriological testing indicates the well is not contaminated. Two satisfactory bacteriological tests performed on samples taken at least 24 hours apart will indicate your water supply has been properly disinfected.\u00a0 Labs certified to test drinking water are available\u00a0<a href=\"https:\/\/dgs.virginia.gov\/division-of-consolidated-laboratory-services\/certification-accreditation\/find-a-lab\/\">HERE<\/a>.<\/p>\n<\/div>\n<div class=\"Column\">\n<hr \/>\n<h3><strong style=\"font-size: 16px;\">Interactive Web Map<\/strong><\/h3>\n<p>Visit our new interactive <a href=\"http:\/\/www.arcgis.com\/apps\/View\/index.html?appid=071847c604e44d60b0c09c23aec1795c\">Web Map Application here<\/a> for more contact information on Engineers and Inspectors.\u00a0 Simply click on your associated county or field office to find the necessary contact information you require.<\/p>\n<h3>Consumer Notification Information<\/h3>\n<p><strong>Consumer Notification on the LCR:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/03\/CN-Letter-to-Waterworks-5-2020.pdf\"><u>Consumer Notification Requirements Letter to Waterworks<\/u><\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/05\/D.1.-Consumer-Notification-CWS.rev-3-2025.docx\"><u>Community Water System template<\/u>\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/06\/D.2.-Consumer-Notification-NTNC.rev-3-2025.docx\"><u>Nontransient Noncommunity (NTNC) Water System template<\/u><\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2024\/12\/D.1a.-Simplified-Consumer-Notification2024-1.docx\"><u>Community and NTNC Water System alternative template<\/u>\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2024\/05\/Lead-Results-Delivery-Certification.docx\">Lead Results Delivery Certification<\/a><\/li>\n<\/ul>\n<h3>Other Resources<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2016\/04\/Backflow-Prevention-Industry-Paper.pdf\" rel=\"\">Backflow Prevention Industry Paper<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/capacity-development\/\">Capacity Development<\/a>\n<ul>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/Community-Business-Operations-Plan.zip\">Community Business Operations Plan<\/a> &#8211; Serving residential populations<\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2016\/04\/NTNC-Business-Operations-Plan.zip\">NTNC Business Operations Plan<\/a> &#8211; Serving the same non-residential population<\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2016\/04\/NTNC-EZ-Plan.zip\">NTNC EZ Plan<\/a> &#8211; Serving Pre-school\/Daycare Facilities<\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/TNC-Waterworks-Business-Operations-Plan-2024-Update.zip\">TNC Business Operations Plan<\/a> &#8211; Serving differing non-residential populations<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"http:\/\/www.dgs.state.va.us\/divisionofconsolidatedlaboratoryservices\/services\/laboratorycertification\/tabid\/508\/default.aspx\">Certified Lab List<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/compliance\/\">Compliance<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/information-for-waterworks-owners\/consumer-confidence-reports\/\">Consumer Confidence Reports\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/dgs.virginia.gov\/division-of-consolidated-laboratory-services\/lab-services\/courier-list\/\">Courier Sites<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/cross-connection-control\/\">Cross Connection Control Program Guidance and Information<\/a><\/li>\n<li><a href=\"https:\/\/dgs.virginia.gov\/division-of-consolidated-laboratory-services\">Division of Consolidated Laboratory Services (DCLS)<\/a><\/li>\n<li><a href=\"https:\/\/www.epa.gov\/waterlabnetwork\/sampling-guidance-unknown-contaminants-drinking-water?utm_medium=email&amp;utm_source=govdelivery\">EPA Guidance: Sampling for Unknown Contaminants in Drinking Water<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/fcap\/\">Financial and Construction Assistance Programs<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/fluoridation\/\">Fluoridation<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/fredericksburg-funding-workshop\/\">Fredericksburg Funding Workshop -2025<\/a><\/li>\n<li>Guidance on Main Breaks\n<ul>\n<li data-olk-copy-source=\"MessageBody\"><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2025\/01\/Main-Break-information-checklist-fillable-508c.docx\">Main Break Reporting Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/3.0-Main-Break-Types-Responses-chlorination.pdf\">Main Break Types and Responses \u2013 chlorinated system<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2023\/04\/3.0-Main-Break-Types-Responses-NON-chlorination.pdf\">Main Break Types and Responses &#8211; non-chlorinated system<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/?page_id=1952&amp;preview=true\"><em>Legionella<\/em> &#8211; Information for Waterworks Owners<\/a><\/li>\n<li><a href=\"https:\/\/www.epa.gov\/dwucmr\/list-laboratories-approved-epa-fifth-unregulated-contaminant-monitoring-rule-ucmr-5\">List of Laboratories Approved by EPA for the Fifth Unregulated Contaminant Monitoring Rule (UCMR 5)<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/Water_Works_Owner_Listing_2025_12_01.xlsx\">Waterworks Owner Listing 12-01-2025<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/water-infrastructure-security\/\">Water Infrastructure Security<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2022\/03\/ODW-VOP-Goals.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Virginia Optimization Program<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/information-for-waterworks-owners\/video-resources-for-owners-and-decision-makers\/\">Informational Videos<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/PM-C10-Attachment-1-Potential-Waterworks-Questionnaire_Fillable.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">VDH Water System Questionnaire<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/permits-and-design\/well-development-procedures\/\">Well Development Procedures<\/a><\/li>\n<li><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/14\/2016\/04\/WellLotDedication-508c.docx\">Well Lot Dedication Form<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"Column\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Drinking Water Information Following a Disaster Power outages Power outages can cause problems for facilities with wells.\u00a0 If your facility is served by a well, the well pump will not work when the power goes out.\u00a0 If you lose power and water pressure, please contact your local field office. Wells Facilities that rely on wells [&hellip;]<\/p>\n","protected":false},"author":52,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-41","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information for Waterworks Owners - Drinking Water<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/drinking-water\/office-of-drinking-water\/information-for-waterworks-owners\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information for Waterworks Owners - Drinking Water\" \/>\n<meta property=\"og:description\" content=\"Drinking Water Information Following a Disaster Power outages Power outages can cause problems for facilities with wells.\u00a0 If your facility is served by a well, the well pump will not work when the power goes out.\u00a0 If you lose power and water pressure, please contact your local field office. 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