{"id":10598,"date":"2023-11-03T16:35:01","date_gmt":"2023-11-03T20:35:01","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/news\/?page_id=10598"},"modified":"2023-11-03T16:35:01","modified_gmt":"2023-11-03T20:35:01","slug":"mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/","title":{"rendered":"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS"},"content":{"rendered":"<p><strong>October 30, 2023<br \/>\n<\/strong><strong>Media Contact: <\/strong>Linda Scarborough, public information officer, Western Region, linda.scarborough@vdh.virginia.gov<strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center\"><strong>Mount Rogers Health District Launces Helpline to Assist Community Spanish Speakers<\/strong><\/p>\n<p><strong>MARION, Va.<\/strong> \u2013 The Mount Rogers Health District has launched a helpline for those members of the community who are fluent in Spanish. The health district\u2019s bilingual staff members will be available via the dedicated phone line to answer questions, schedule appointments, or assist with a variety of other public health services. Hours of operation for the helpline will be 8 a.m. \u2013 5 p.m., Monday through Friday. The Mount Rogers community can access the service by calling 276-238-6105.<\/p>\n<p>During the past year, the Mount Rogers Health District has placed an emphasis on providing information in both English and Spanish to increase access to its services. While great strides have been made in having print and social media materials available in both English and Spanish, the health district saw a need for better verbal communication options when they received calls from Spanish-speaking residents. This form of communication often involved having a friend or child serve as an interpreter.<\/p>\n<p>\u201cWe continue to make it a priority to ensure we are able to provide a variety of ways in which our community can easily access our services,\u201d said Meagan Helmick, PhD, MPH, CHES\u00ae, Director for Mount Rogers Health District. \u201cOur helpline is another way we are making progress in reducing barriers and increasing accessibility to our services for all of our residents.\u201d<\/p>\n<p>While individuals will be able to call to schedule appointments and have their questions answered, the helpline will not be staffed with bilingual medical providers. For specific health related questions, a nurse will be requested to assist in returning those calls.<\/p>\n<p>The Mount Rogers Health District is home to over 5,000 Hispanic individuals and spans eight localities\u2014the counties of Bland, Carroll, Grayson, Smyth, Washington, and Wythe and the cities of Bristol and Galax. Any individual who lives in the Mount Rogers area or receives services at one of the eight health departments can access the Spanish language helpline by calling 276-238-6105.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>October 30, 2023 Media Contact: Linda Scarborough, public information officer, Western Region, linda.scarborough@vdh.virginia.gov\u00a0 Mount Rogers Health District Launces Helpline to Assist Community Spanish Speakers MARION, Va. \u2013 The Mount Rogers Health District has launched a helpline for those members of the community who are fluent in Spanish. The health district\u2019s bilingual staff members will be [&hellip;]<\/p>\n","protected":false},"author":518,"featured_media":0,"parent":9835,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","inline_featured_image":false,"footnotes":""},"tags":[447,444,448,451,450,453,446,366,243,449,443,445,452],"class_list":["post-10598","page","type-page","status-publish","hentry","tag-accessibility","tag-bilingual","tag-bilingual-staff","tag-communication","tag-communication-options","tag-community-services","tag-helpline","tag-meagan-helmick","tag-mount-rogers-health-district","tag-phone-line","tag-spanish","tag-spanish-language-helpline","tag-spanish-speaking-residents"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS - Newsroom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS - Newsroom\" \/>\n<meta property=\"og:description\" content=\"October 30, 2023 Media Contact: Linda Scarborough, public information officer, Western Region, linda.scarborough@vdh.virginia.gov\u00a0 Mount Rogers Health District Launces Helpline to Assist Community Spanish Speakers MARION, Va. \u2013 The Mount Rogers Health District has launched a helpline for those members of the community who are fluent in Spanish. The health district\u2019s bilingual staff members will be [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/\" \/>\n<meta property=\"og:site_name\" content=\"Newsroom\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/2023-regional-news-releases\\\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\\\/\",\"url\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/2023-regional-news-releases\\\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\\\/\",\"name\":\"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS - Newsroom\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/#website\"},\"datePublished\":\"2023-11-03T20:35:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/2023-regional-news-releases\\\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/2023-regional-news-releases\\\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/2023-regional-news-releases\\\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Newsroom\",\"item\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Archived News Releases\",\"item\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"2023 Regional News Releases\",\"item\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/public-relations-contacts\\\/archived-news-releases\\\/2023-regional-news-releases\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/#website\",\"url\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/\",\"name\":\"Newsroom\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.vdh.virginia.gov\\\/news\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS - Newsroom","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/","og_locale":"en_US","og_type":"article","og_title":"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS - Newsroom","og_description":"October 30, 2023 Media Contact: Linda Scarborough, public information officer, Western Region, linda.scarborough@vdh.virginia.gov\u00a0 Mount Rogers Health District Launces Helpline to Assist Community Spanish Speakers MARION, Va. \u2013 The Mount Rogers Health District has launched a helpline for those members of the community who are fluent in Spanish. The health district\u2019s bilingual staff members will be [&hellip;]","og_url":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/","og_site_name":"Newsroom","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/","url":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/","name":"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS - Newsroom","isPartOf":{"@id":"https:\/\/www.vdh.virginia.gov\/news\/#website"},"datePublished":"2023-11-03T20:35:01+00:00","breadcrumb":{"@id":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/mount-rogers-health-district-launches-helpline-to-assist-community-spanish-speakers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.vdh.virginia.gov\/news\/"},{"@type":"ListItem","position":2,"name":"Newsroom","item":"https:\/\/www.vdh.virginia.gov\/news\/"},{"@type":"ListItem","position":3,"name":"Archived News Releases","item":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/"},{"@type":"ListItem","position":4,"name":"2023 Regional News Releases","item":"https:\/\/www.vdh.virginia.gov\/news\/public-relations-contacts\/archived-news-releases\/2023-regional-news-releases\/"},{"@type":"ListItem","position":5,"name":"MOUNT ROGERS HEALTH DISTRICT LAUNCHES HELPLINE TO ASSIST COMMUNITY SPANISH SPEAKERS"}]},{"@type":"WebSite","@id":"https:\/\/www.vdh.virginia.gov\/news\/#website","url":"https:\/\/www.vdh.virginia.gov\/news\/","name":"Newsroom","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.vdh.virginia.gov\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/pages\/10598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/users\/518"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/comments?post=10598"}],"version-history":[{"count":1,"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/pages\/10598\/revisions"}],"predecessor-version":[{"id":10599,"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/pages\/10598\/revisions\/10599"}],"up":[{"embeddable":true,"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/pages\/9835"}],"wp:attachment":[{"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/media?parent=10598"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vdh.virginia.gov\/news\/wp-json\/wp\/v2\/tags?post=10598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}