Known issues with scheduling second-dose appointments

January 29, 2021- Many individuals who have registered for and received their first COVID-19 vaccine dose through the Richmond and Henrico Health Districts are currently unable to find an appointment for their second dose. This is an issue with the Vaccine Administration Management System (VAMS) that we are working diligently to fix in the coming days. 

  • If you have an appointment for your second dose, please keep this appointment. All existing appointments in VAMS will be honored.
  • If you do not have an appointment for your second dose, we will be contacting you soon with a link for a new registration system, PrepMod.

Based on the date of your first dose, we will schedule you for a second-dose appointment three weeks (for Pfizer) or four weeks (for Moderna) from the date of your first appointment. You will receive the registration link for your second-dose appointment 1-2 weeks prior to the vaccination clinic. 

If you have not received a second-dose registration link seven days before it’s due, please call our call center (804.205.3501) or e-mail