COVID-19 Know the Basics

COVID-19 Hotline

Richmond City and Henrico County Health Districts have set up a call center to answer your questions regarding the coronavirus and to register you for one of our free COVID-19 Community Testing Events. If you have a medical emergency, please call 911 instead.

(804) 205-3501
Lines open Monday-Friday from 8:00 AM to 6:00 PM, except major holidays.

TEST RESULTS Hotline
Tests are available while supplies last, this is the reason we encourage pre-registration. Individuals will be notified of their results in 5-7 business days. If notification is not received after 7 business days, call the Test Results Hotline at
(804) 486-2107
Monday-Friday from 9:00 AM to 5:00 PM. Voice messages will be returned within 1 business day.

How to Get Tested

Testing may be available at your doctor’s office, urgent care center, pharmacy, or other healthcare clinic. Some testing sites in Virginia are offering community testing events, such as drive-thru testing. Contact your doctor if you have symptoms and want to be tested for COVID-19. Get medical attention right away if you have any health emergency.

To find testing sites in the Richmond/Henrico area, visit the Richmond and Henrico Area Testing Sites page. This page is updated frequently. Each testing site has different policies and procedures for testing and billing; please reach out to the individual site for information about testing availability.