COVID-19 Know the Basics

COVID-19 Hotline

Richmond City and Henrico County Health Districts have set up a call center to answer your questions regarding the coronavirus and to register you for one of our free COVID-19 Community Testing Events. If you have a medical emergency, please call 911 instead.

(804) 205-3501
Monday-Friday from 8:00 AM to 5:00 PM, except major holidays.

TEST RESULTS Hotline

Tests are available while supplies last, this is the reason we encourage pre-registration. Individuals will be notified of their results in 3-5 business days. If notification is not received after 5 business days, call the Test Results Hotline at

(804) 486-2107
Monday-Friday from 9:00 AM to 5:00 PM. Voice messages will be returned within 1 business day.
COVID-19 Hotline

Richmond City and Henrico County Health Districts have set up a call center to answer your questions regarding the coronavirus and to register you for one of our free COVID-19 Community Testing Events. If you have a medical emergency, please call 911 instead.
(804) 205-3501
Lines open Monday-Friday from 8:00 AM to 6:00 PM, except major holidays.

TEST RESULTS Hotline
Tests are available while supplies last, this is the reason we encourage pre-registration. Individuals will be notified of their results in 5-7 business days. If notification is not received after 7 business days, call the Test Results Hotline at
(804) 486-2107
Monday-Friday from 9:00 AM to 5:00 PM. Voice messages will be returned within 1 business day.

How to Get Tested

Testing may be available at your doctor’s office, urgent care center, pharmacy, or other healthcare clinic. Some testing sites in Virginia are offering community testing events, such as drive-thru testing. Contact your doctor if you have symptoms and want to be tested for COVID-19. Get medical attention right away if you have any health emergency.

To find testing sites in the Richmond/Henrico area, visit the Richmond and Henrico Area Testing Sites page. This page is updated frequently. Each testing site has different policies and procedures for testing and billing; please reach out to the individual site for information about testing availability.

Upcoming Free COVID-19 Testing Events

We are conducting free COVID-19 Community Testing Events in Richmond City and Henrico County. Call the hotline at (804) 205-3501 to register and find a date and location that is convenient. Community Testing Events are subject to change or cancellation. Testing locations are accessible for wheelchairs and other mobility support devices. Car-side testing is also available for patients on site as needed.

Tuesday, December 1
Martes 1 de diciembre
Eastern Henrico Health Department
1400 N Laburnum Ave, Richmond, VA 23223
10:00 AM - 12:00 PM
Drive Thru Event. Only 75 tests are available. (Pruebas desde su auto. Solo 75 pruebas.)  

Thursday, December 3
Jueves 3 de diciembre
The Diamond (Parking Lot)
3001 N Arthur Ashe Blvd, Richmond, VA 23230
1:00 PM - 4:00 PM
Drive Thru Event. (Pruebas desde su auto.) 

Friday, December 4
Viernes 4 de diciembre
Eastern Henrico Health Department
1400 N Laburnum Ave, Richmond, VA 23223
1:00 PM - 3:00 PM
Drive Thru Event. Only 75 tests are available. (Pruebas desde su auto. Solo 75 pruebas.)  

Tuesday, December 8
Martes 8 de diciembre
Eastern Henrico Health Department
1400 N Laburnum Ave, Richmond, VA 23223
10:00 AM - 12:00 PM
Drive Thru Event. Only 75 tests are available. (Pruebas desde su auto. Solo 75 pruebas.)

Thursday, December 10
Jueves 10 de diciembre
Southwood Management Property Office
1400 Southwood Parkway, Richmond, VA 23224
2:00 PM - 4:00 PM

Friday, December 11
Viernes 11 de diciembre
Eastern Henrico Health Department
1400 N Laburnum Ave, Richmond, VA 23223
1:00 PM - 3:00 PM
Drive Thru Event. Only 75 tests are available. (Pruebas desde su auto. Solo 75 pruebas.)  

COVID-19 Resources

COVID-19 GUIDANCE

Guidance for healthcare workers and if you or someone you know presents symptoms.

SITUATION UPDATES

Up-to-date information on COVID-19 at the local, state, and national level.

HEALTH RESOURCES

COVID-19 Know the Basics Flyers

COVID-19: Videos

What is COVID-19?

Learn how COVID-19 spreads and what to do to protect yourself and others.

What is Social Distancing?

Learn how social distancing helps slow the spread of COVID-19.

Practicing Social Distancing

7 ways to practice social distancing while staying busy and connected.

How to Protect Yourself

7 ways to protect yourself if you are at higher risk of getting sick.

Washing Your Hands

5 simple steps to wash your hands and protect yourself and others.

Need help finding resources?
Call (804) 205-3500 or 211

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