Contact Us

The Office of Drinking Water comprises 6 field offices. Click the image below to download a PDF.

For more information on ODW Field Office Staff in your city/county please visit our ODW Contact Map Application here.

ODW Contact Information

Waterworks After-Hours Emergency Call Center: 1-866-531-3068 (ask for Drinking Water).  This number is for waterworks with an after-hour emergency or need to reach staff during non-business hours.  This is a 24hr Call Center that will take all pertinent information and contact appropriate staff.
During an incident such as a hurricane: The nearest field office might be closed after a widespread incident, such as a hurricane. Click here to see contact information for your Local Emergency Manager.

Virginia Fusion Center - They can assist waterworks in preparing for, responding too, and recovering from a cybersecurity incident.

  • Request Support
    • VFC Mainline: (804)-674-2196,
    • Cyber Intelligence Unit:
Click the tab below to view ODW's Organization charts.  Alternatively, you may obtain an employees' phone number and emails address with at least their last name using the Commonwealth of Virginia State Employee Directory.