The Office of Drinking Water protects public health and ensures Virginians have a safe and adequate supply of drinking water. Review the Drinking Water Standards.
Waterworks After-Hours Emergency Call Center: 1-866-531-3068
Resource Guidance for Reopening during COVID-19
To find more information on COVID-19 drinking water resources, please visit our COVID-19 Resource Page.
Waterworks Operation Fee: Payment by Credit Card is no longer an option. Please remit payment by check, Remittance Electronic Data Interchange (REDI) Virginia or ACH. If you need additional information, please review your bill or contact ODW at 804-864-7500.
The Office of Drinking Water was awarded $737,000 in grant funding from the Environmental Protection Agency to assist in identifying sources of lead in drinking water in schools and child care facilities.