Background Information
Communications and Resources
- Retailer Manual Use
- Electronic Access and Supplementary Information
- Contacting the State WIC Office
- Crossroads Vendor Portal
- Emergency Procedures
- Closures and Relocations
- Retailer Supply Requests
Program Integrity
Performance Guidelines
- Approved Foods and eWIC Food Benefits
- Minimum Stocking Requirement
- Monitoring
- Signage and Shelf Labels
- Complaints and Incidents
- Confidentiality
Financial Considerations
- Peer Group Classification
- Price Competitiveness
- Reimbursement Levels
- Automated Clearinghouse Reimbursements
- Shopping List Receipts
- Exchanges and Refunds
- eWIC Benefit Card Handling
Training
Program Administration
- Compliance Investigations
- Inventory Audits
- Sanctions, Compliance, and Program Violations
- Disqualification and Administrative Actions
Quick Reference