Last Updated: April 16, 2026
EMS providers can now get help more easily with education questions and issues by using a new online support system.
Starting mid-March, a new form called the EMS Education Support Request Form became available. It helps track questions and issues to make sure they get to the right people. You can find the form on the Virginia Office of EMS’ (OEMS) website by clicking the link for Accreditation, Certification & Education.
This change makes getting help clearer and easier for EMS providers,” said Deputy Director of Professional Standards and Accountability Cam Crittenden, RN. “We want to support EMS providers and keep finding better ways to help.
The system uses teamwork to make sure questions go to the right OEMS staff. It also improves organization and communication.
The OEMS website also has lots of helpful resources to answer frequently asked questions. Regional EMS Offices are also great places to get assistance. If you still need answers, the support system is there to help with just a few clicks.