
Studies show that one third of people experiencing a stroke will call to schedule a doctor’s appointment rather than calling 911, because they don’t recognize the medical emergency. This delay results in the loss of precious minutes to administer time-sensitive treatment.
Take steps to improve outcomes by becoming a Stroke Smart Medical Practice! Watch the video to learn more.
Getting Started
- What is a Stroke Smart Medical Practice (SSMP)?
- SSMP Quick Guide
Staff Training
Train ALL office staff to spot a stroke and follow office protocol.
- 30-minute Stroke Smart Training: Video
- Staff Training: Curriculum (courtesy of Mary Washington Healthcare)
- 911 hesitancy role play: script (coming soon!)
- 911 hesitancy role play: video (coming soon!)
- BEFAST Stroke Poster: download (print size 8.5 x 14 inch)
- Order Free Materials: Magnets and Wallet Cards
- Stroke Smart Medical Practice Overview: Video
Educate Patients
Request Stroke Smart educational materials at no cost. Display and hand them out to patients for their own use.
- Order Free Materials: Magnets and Wallet Cards
- Stroke Smart Training Video: 3 Minute or 9 Minute
- Sample Patient Handout: English or Spanish (courtesy of Mary Washington Healthcare)
- BE FAST Stroke Poster: English or Spanish (size: 8.5 x 14 inch)
- Stroke Smart Story Poster: English (African American or Caucasian visuals) or Spanish
High-Risk Patient Education
Identify patients at high-risk of stroke and provide individualized Stroke Smart education.
- Talking points (nurse) for education to high risk patients
- High Risk Stroke Quiz
Phone and Messaging Script
Incorporate Stroke Smart Messaging into the voicemail and messaging system.
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- Phone System Script
- Audio Sample
Track Metrics
Measure Stroke Smart impact at the practice level.
Examples:
- include # of magnets/wallet cards distributed to patients
- % of staff trained
- # of calls where stroke is spotted and action taken
- # of video views
Recognition Application
The Stroke Smart Medical Practice initiative consists of five criteria. The criteria focus on education and early intervention for stroke awareness and prevention. Efforts by medical practices have grown over time and deserve recognition. Whether your practice has implemented one or all five of the actions, we want to highlight you.
Use this Recognition Application to nominate your practice. Share what the practice has done, what has worked well, and suggestions for improvement. Pictures of your efforts, samples of documents, and success stories are encouraged.
There are four (4) recognition levels:
- Stroke Smart Champion: The medical practice has implemented and consistently adheres to one action of the Stroke Smart Medical Practice criteria
- Silver Level: The medical practice has implemented and consistently adheres to two actions of the Stroke Smart Medical Practice criteria
- Gold Level: The medical practice has implemented and consistently adheres to three actions of the Stroke Smart Medical Practice criteria
- Platinum Level: The medical practice has implemented and consistently adheres to four or more actions of the Stroke Smart Medical Practice criteria
The application review schedule is once per quarter. Applications received in the fourth quarter will be awarded for the following year. The medical practice will receive their certificate by email following the review process. A practice is eligible to submit an application each year.
Stroke Smart Disclaimer:
With a goal of fostering collaboration and improving stroke outcomes, any materials (including but not limited to documents, PowerPoints, videos, graphics, processes, tools, and flyers) developed by an entity as part of the Stroke Smart Virginia initiative, are considered open source. Unless explicitly directed otherwise, we (Stroke Smart) reserve the right to share any materials that have been developed to benefit all in promoting stroke awareness, prevention, and improved care.
Current Stroke Smart Medical Practices
Augusta Health Diabetes and Endocrinology
Fishersville, VA
Platinum Level, 2026
Augusta Health Neighborhood Primary Care
Fishersville, VA
Platinum Level, 2026
Augusta Health Neurology
Fishersville, VA
Gold Level, 2026
Bon Secours Neurology Clinic - Westchester
Midlothian, VA
Gold Level, 2026
VCU Health Primary Care at Callao
Callao, VA
Gold Level, 2026
VCU Health Family Medicine at Warsaw
Warsaw, VA
Gold Level, 2026
VCU Health ACC 2 Primary Care Clinics
Richmond, VA
Platinum Level, 2024
Bon Secours Neurology Clinic at MRMC
Mechanicsville, VA
Gold Level, 2024
Bon Secours Neurology Clinic at St. Mary's
Richmond, VA
Gold Level, 2024
Mary Washington Primary Care
Bowling Green, VA
Platinum Level, 2024