WHAT IS EVERBRIDGE?
Everbridge also known as Health Alert Network (HAN) is a service that allows VDH to alert you in the event of an emergency. You may update your contact information or your location. The information you provide is protected and will not be used for any other purpose.
HOW IT EVERBRIDGE/HAN WORKS?
When we issue a notification about a potential safety hazard or concern, you will receive a message on the voice or text communication methods that you have registered. If requested for the notification, you can confirm that you have received the message and you will not be contacted by any subsequent methods regarding that particular notification. If you do not confirm, the system will continue to attempt to reach you at all of the contact paths that you have registered.
Tech Support:
During regular business hours (8am-5pm, M-F)
804-864-7179 or 804 864 8238
After regular business hours (FOR EMERGENCIES ONLY!!)
Everbridge Help Desk: 866-436-4911
2026 HAN Group Manager & Dispatcher Refresher Training Schedule
Course Title: VDH: Everbridge HAN Group Manager & Dispatcher Refresher Training
Course Title: Course ID: 1059198
| Day/Date/Time | Topic | Job Aid |
| Tuesday, January 13, 2026 / 9:30am-10:30am Completed |
Sending Notifications | Sending Notifications Job Aid |
| Tuesday, February 10, 2026 / 9:30am-10:30am Completed |
Contacts Tab (Group Managers only) | Contacts Tab Job Aid |
| Tuesday, March 10, 2026 / 9:30am-10:30am | Reports Tab (Group Managers only) | Reports Tab Job Aid |
| Tuesday, April 7, 2026 / 9:30am-10:30am | Universe Tab and Dashboard Tab | Universe Tab Job Aid Dashboard Tab Job Aid |
| Tuesday, May 12, 2026 / 9:30am-10:30am | Sending Notifications | Sending Notifications Job Aid |
| Tuesday, June 9, 2026 / 9:30am-10:30am | Contacts Tab (Group Managers only) | Contacts Tab Job Aid |
| Tuesday, July 7, 2026 / 9:30am-10:30am | Reports Tab (Group Managers only) | Reports Tab Job Aid |
| Tuesday, August 11, 2026 / 9:30am-10:30am | Universe Tab and Dashboard Tab | Universe Tab Job Aid Dashboard Tab Job Aid |
| Tuesday, September 15, 2026 / 9:30am-10:30am | Sending Notifications | Sending Notifications Job Aid |
| Tuesday, October 6, 2026 / 9:30am-10:30am | Contacts Tab (Group Managers only) | Contacts Tab Job Aid |
| Tuesday, November 10, 2026 / 9:30am-10:30am | Reports Tab (Group Managers only) | Reports Tab Job Aid |
State HAN Administrator: Rich Watson, Richard.watson@vdh.virginia.gov
HAN Group Managers are responsible for adding/deleting contacts for a work unit. A listing of Group Managers can be downloaded here.
If you need to perform Group Manager or Dispatcher tasks, you need to go here.