Health Alert Network (HAN)

WHAT IS EVERBRIDGE?

Everbridge also known as Health Alert Network (HAN) is a service that allows VDH to alert you in the event of an emergency. You may update your contact information or your location. The information you provide is protected and will not be used for any other purpose.

HOW IT EVERBRIDGE/HAN WORKS?

When we issue a notification about a potential safety hazard or concern, you will receive a message on the voice or text communication methods that you have registered. If requested for the notification, you can confirm that you have received the message and you will not be contacted by any subsequent methods regarding that particular notification. If you do not confirm, the system will continue to attempt to reach you at all of the contact paths that you have registered.

Guide for editing contact info – Job Aides

Member Portal Link

Tech Support:

During regular business hours (8am-5pm, M-F)

han@vdh.virginia.gov

804-864-7179 or 804 864 8238

After regular business hours (FOR EMERGENCIES ONLY!!)

Everbridge Help Desk:  866-436-4911

Last Updated: June 24, 2025