Application Process for New Volunteers
Community members, with or without medical training, who are willing to support public health on a daily basis or during public health emergencies are encouraged to join. This includes professionals from all of the health occupations. MRC units have non-medical volunteers who provide education, logistics, communication, coordination and other support.
Yes. MRC units need both medical and non-medical volunteers. Some volunteer positions require licensure, to protect the volunteer as well as to ensure the best care for those in need of medical attention. In the event of a disaster, healthcare professionals without an active license could serve as medical interviewers, clinic coordinators and other positions. There will also be a need for volunteers without medical training.
Please register to become a volunteer by visiting the Virginia Volunteer Health System. Once you apply, your application is immediately forwarded to the MRC coordinator in your area. Applications that are incomplete after 2 weeks will be deleted. If you need assistance, please email firstname.lastname@example.org.
As a volunteer, there is no obligation. We understand you may have work and family commitments that prohibit you from volunteering at any given time. If you will be unavailable for an extended period of time due to illness or relocation, please contact your MRC unit coordinator so they can change your volunteer status.
In 2005, the Virginia General Assembly passed Housebill 2520 to ensure additional protection for MRC volunteers. MRC Volunteers who are called to a health event by a Virginia Medical Reserve Corps and volunteer under the direction of the Virginia Department of Health receive the same risk management coverage under the state as VDH employees, when they are involved in state-sanctioned and directed programs. Similar protections apply to volunteers in Medical Reserve Corps directly tied to city or county government organizations when directed by representatives of those government agencies. You should not be placed in a position by any MRC to perform any task or skill that is outside your existing scope of practice or experience. Volunteers should protect themselves by only working within their scope of practice or skill at all times. There are also other liability protections that may apply to MRC volunteers when performing their duties. For a complete list of all liability coverage for emergency response, please click here.
MRC volunteers are considered local assets. However, federal partners and other states have contacted us during emergencies requesting volunteer support. All volunteer requests and information will be provided by your local, regional or state MRC coordinator. If you are willing to volunteer outside your local area, please indicate that when completing your volunteer application.
You will be notified by your local unit coordinator via the information that you provide when applying to the join your MRC unit. You will receive an alert notification via email, text and phone from the Virginia Volunteer Health System. Therefore, it is very important that you keep your contact information current. You can access your volunteer profile at any time to update your information or contact your MRC coordinator.
Representatives of the local and state health department will have access to this information for the purpose of your volunteer role. If deploying with an organization other than VDH, only the required information will be provided to the requesting organization.
Management of VVHS Profile
When signing into your VVHS profile, click "Forgot Username or Password?" (highlighted in photo below) to request your username or password to be emailed to the email address in your VVHS profile. If you are unable to retrieve the security credentials email or your email address has changed, email email@example.com and someone from our team will help navigate your issue.
You must be able to receive alerts via email to sign up for volunteer opportunities. If you have stopped receiving alerts, please try the following steps to resolve the issue. If, after trying the steps below, you are still experiencing trouble, email firstname.lastname@example.org and someone from our team will to be happy to help.
- Save email@example.com in your contacts as VVHS Alerts, which will notify your email provider you would like to receive these emails.
- If you find an alert email in your SPAM or JUNK folder, right-click and choose "Not Spam/Junk" and this should change the delivery location of these emails.
- Verify that the phone number you entered in VVHS is correct and is cell phone number, not a land-line.
- Text the word START to 85364. If this solves the problem, you should receive a confirmation text message: "(PM): Messaging service by PM reactivated..."
- Text RESUME to 85364 to resume service. You would only need to do this if you opted out and need to resume service.
- You may need to contact your cell phone service provider if the problem continues.
Management of TRAIN Account
Visit http://va.train.org and click "Can't Log In?" (highlighted below) which will reroute you to a new page asking for your email address. Use the same email address you used in your VVHS (VA MRC) profile. After you hit Submit, you will receive an email with your TRAIN login name and a link to reset your password. Make sure you use the login name provided in that email to access your TRAIN account.
Go to the TRAIN website, and click "Can't Log In?" (highlighted in photo below). Enter the email address you used in your VVHS MRC account. You will receive an email with your TRAIN login name and a link to reset your password. If you don't get the email or your email address has changed, email firstname.lastname@example.org and someone from our team will be happy to help.