TRAINing Online

As a Virginia MRC volunteer, there are many online training opportunities available to you at any time and can be completed at your own pace. You just need access to the internet. This course catalog and helpful tips will help you get started!

How do I get to TRAIN? Type in your internet browser TRAIN new logo

Do you have an account?  MRC volunteers who have approved accounts in the Virginia Volunteer Health System either had an existing TRAIN account or one was automatically created for them.  There is no need for  you to create an account.

Don’t know your log in information?  You can go to the training section in VVHS and you should see it there. If you haven’t logged in before or cannot remember your password, please DO NOT register again. Just click on “Can’t Log In” and enter your email address.   TRAIN Virginia will send you your log in information.

Need Help? Click on the HELP tab in the main menu to access multiple job aids. If you still have questions, contact your MRC Coordinator or the TRAIN Virginia Administrator at

Below are a list of recommended online courses the available to Virginia Medical Reserve Corps volunteers:

Emergency Response

IS 700 Introduction to the National Incident Management System (NIMS) (REQUIRED)

TRAIN Course ID: 1078831

Course Description: This course introduces and overviews the National Incident Management System (NIMS). NIMS provide a consistent nationwide template to enable all government, private-sector, and nongovernmental organizations to work together during domestic incidents. Note: MRC Volunteers must first register for a FEMA SID after launching the course in TRAIN. The FEMA SID will be used to access the Final Exam.

Time: The overall length of the course will vary for each individual. IS 700A takes approximately 3 hours.

CEU/CME: 0.3

IS 100.C: Introduction to the Incident Command System (REQUIRED)

TRAIN Course ID: 1078825

Course Description: ICS 100, Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the Incident Command System. It also explains the relationship between ICS and the National Incident Management System (NIMS). Note: MRC Volunteers must first register for a FEMA SID after launching the course in TRAIN. The FEMA SID will be used to access the Final Exam.

Time: 3 hours (including final exam)

CEU/CME: 0.3

Psychological First Aid

TRAIN Course ID: 1022214

Course Description: PFA online is now available on the NCTSN Learning Center! PFA online includes a 6-hour interactive course that puts the participant in the role of a provider in a post-disaster scene. Note:MRC Volunteers are required to create an account with The National Child Traumatic Stress Network before having access to the course.

Time: 6 hours



Making Contact: A Training for COVID-19 Contact Tracers

TRAIN Course ID: 1091152

Course Description: Making Contact: A Training for COVID-19 Contact Tracers is a 4-part entry-level interactive on-demand training  developed by ASTHO & National Coalition of STD Directors. This training focuses on building knowledge for remote contact tracing; a subsequent release will include a module on field services. Note: Print or download the Completion Certificate and send a copy to your unit MRC Coordinator.

Time: 3hrs 15mins

CEU/CME: None     Completion Certificate: Yes

VDH: “Behind the Scenes of an Epi Outbreak: Ebola” (Archived)

TRAIN Course ID: 1062714

Course Description: “Behind the Scenes of an Epi Outbreak: Ebola” is an on-demand videoconference that explains how Virginia responded to the Ebola outbreak. This informative session is great for volunteers who may work in shelters, Point-of-Dispensing (POD) or anyone who just wants to know how Virginia responds to an Epi outbreak.

Time: 2hrs


VDH: An Introduction to Isolation and Quarantine

TRAIN Course ID: 1021694

Course Description: It is important for health department employees to understand how isolation and quarantine could be used to protect the public from the spread of dangerous contagious diseases. This presentation provides a brief overview of isolation and quarantine and outlines the Virginia Department of Health’s strategy for invoking and enforcing Virginia’s isolation and quarantine laws.

Time: 14 minutes

Required: Epi Response Team Members

Interviewing Techniques Medical Reserve Corps Training, Module 3

TRAIN Course ID: 1046958

Course Description: This training discusses the methods of interviewing during an outbreak investigation, including standardization of interviews, interviewer training, interviewing techniques and confidentiality.

Time:   35mins

CEU/CME: .92 Certificate of Attendance

 Assisting All Populations

Caring for Older Adults in Disasters: A Curriculum for Healthcare Professionals (7 Modules)

TRAIN Course ID: 1059666

Course Description: Training for educators and trainers of a wide range of health professionals who may work with the older adult population. This curriculum consists of 7 modules that focused specifically on issues in disaster health related to the care of older adults.

Time:   30 to 120 mins per lesson

Assisting a Deaf Person  

TRAIN Course ID: 1049319 Note: Course is being reviewed and may not be accessible)

Course Description: Training consist of videos on giving support to a deaf person

Time:   2:43mins

Assisting a Blind Person

TRAIN Course ID: 1049319 (Note: Course is being reviewed and may not be accessible)

Course Description: Training consist of videos on giving support to a blind person

Time:   4:06mins

MRC-VDH- Cultural Sensitivity Consideration in Emergency Preparedness & Response

TRAIN Course ID: 1058247

Course Description: Interactive webinar will discuss how to assess who is in your health district, cultural considerations in preparedness training and how to engage partners in outreach.

Time:   1.5 hrs

VDH-It’s about Salud (Health) Understanding Virginia’s Hispanic Population

TRAIN Course ID: 1059426 (Day 1)

Course Description: This course will provide Virginia’s Department of Health employees with training how to develop and deliver culturally competent, and therefore more effective, communication and services to our Hispanic population.

Time:   2 hrs