Portsmouth Health Department


The Portsmouth Health Department is dedicated to promoting, protecting, and preserving a healthy and safe community.For reporting a public health emergency, such as a reportable disease or environmental public health hazard, after normal business hours, on holidays or weekends, please contact 866-531-3068

The more Virginians download COVIDWISE , the greater the chance we have to find, and fight, potential outbreaks.

We’re asking all individuals, employers, businesses, schools, associations, and groups in Virginia to work together and spread the word about COVIDWISE so we can protect ourselves and our communities.  Join the movement and download COVIDWISE for free in the App Store and on Google Play. COVIDWISE.org today!

While we learn more and more about COVID-19 each day, there are still many questions about daily life and how to best stop the spread of the virus. First and foremost, the most important information has not changed:

Wear a face covering
Physical distance at least 6 feet
Frequent and thorough hand washing

Our staff continues to monitor the situation around the clock. We are working diligently behind the scenes to help protect our community and maintain services. For your convenience, we have compiled a resource guide to frequently asked questions.

If you have a specific question not covered in the links below, please call the Southside COVID-19 hotline (757) 683-2745 for the fastest result. Due to the sheer volume of cases, we cannot guarantee your inquiries to our Portsmouth Health Department staff will be answered in a timely fashion. The Southside hotline is open Monday through Friday from 8:00 a.m. to 6:00 p.m. Messages will be monitored over the weekend and answered as soon as possible. 

**Please DO NOT CALL to report face covering violations**

To file an online complaint about Executive Order 63 (Face Coverings) and Executive Order 67 (Phase Three easing of certain restrictions) related only to cloth face coverings and capacity requirements, click <here>.

IMPORTANT!!  Services have been modified due to the Coronavirus

Clinical Services

All clinic services are by appointment only until further notice.  Please call (757) 393-8585 between 8:00a.m. and 4:30p.m. to schedule an appointment.

Food Handlers Classes

All face-to-face Food Handlers classes are cancelled until further notice.  Online instruction options are encouraged and available at www.portsmouth.statefoodsafety.com.

Vital Records

The services for Vital Statistics will be available for funeral directors/runners ONLY. The public should process their requests online through the Virginia Department of Health website: Vital Records


Due to COVID-19 all WIC services are being provided via phone. If you have scheduled an appointment, please stay at home and a WIC staff member will contact you at your scheduled time to complete your visit and issue your benefits over the phone. If you would like to set up an appointment or you need additional assistance from the WIC staff, please call (757) 393-5340 between 1:00pm and 5:45pm to schedule an appointment. Calls will be returned within 24 hours, as messages are checked throughout the day.


 Portsmouth Health Department Receives National Accreditation

The Portsmouth Health Department is accredited through the Public Health Accreditation Board, and is the first health department in Eastern Virginia to achieve this designation. We are committed to the promotion, protection, and preservation of a healthy and environmentally safe community. Through data collection, continuous quality improvement, and community partnerships, the Portsmouth Health Department works to ensure the health and well-being of Portsmouth residents.

Volunteer for the Portsmouth Health District MRC

PHDMRC volunteers support local public health initiatives and emergency response. There are roles for both medical and non-medical volunteers.  Participate in mass prophylaxis and vaccinations exercises and community disaster drills.  Train with local emergency response partners.  To volunteer, visit www.vamrc.org