Clinic Services

Clinic Services

Eligibility | Communicable Disease | Dental | Family Planning | Immunizations | Maternity | Pregnancy
Pediatrics | Lab Services | Pharmacy | Other Programs | Links | Clinic Hours

Due to COVID-19 modified operations, please call for the clinic for hours of operation or to schedule an appointment at 518-2700 (press 1 for clinic, then 0 for operator).

Mission Statement
The Mission of the Virginia Beach Department of Public Health Clinic is to promote physical and mental health and prevent disease, injury and disability in the citizens of Virginia Beach. Prevention services are the main focus of the clinics. A multi-disciplinary public health team provides services to improve or maintain the well being of the person and the community as a whole. The Health Department provides direct services for specific diseases that threaten the health of the community and develops programs that prevent, contain, and control the transmission of infectious diseases. Health services, including preventive health services, are provided to high risk and vulnerable populations. Services include coordination, education, follow-up, referral, and case management as indicated.
Please direct comments or queries about our clinical programs to Laurie Shaw, Nurse Manager, Virginia Beach Department of Public Health
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VDH Clinic Eligibility

Eligibility requirements vary depending on the service provided. Some services are free, some are a flat fee and others have a fee based on a sliding scale. Sliding scale means that in general, the more income you have, the larger the fee you pay for services. Financial eligibility is determined annually and whenever there is a change in financial status. You must have identification and proof of income when services are provided. Click below to view what documents are acceptable for proof of identification and income.

Proof of Identification


  • Birth Certificate
  • Passport/Visa
  • Medical/hospital record
  • Hospital/clinic record
  • Social Security card
  • AFDC/Welfare Photo ID
  • Proof that mother is on WIC (WIC ID Folder)


  • Birth Certificate
  • Driver's License
  • Passport/Visa
  • Immigration or Naturalization Record
  • Marriage certificate/license
  • Medical/Hospital record or chart
  • Hospital/clinic ID card
  • School records
  • Military records/Military ID/Military Discharge papers
  • Social Security card
  • AFDC/Welfare photo ID or copy of letter from Social Services stating amount of AFDC payments
  • Valid Medicaid Card

Proof of Income includes but not limited to the following:

  • Pay Stubs - provide either the most recent with "Year to date" income listed
  • W-2 Form or income tax return for most current calendar year
  • Unemployment notice from VEC (Virginia Employment Commission)
  • Statement of Social Security benefits or other benefits
  • Military LES (leave and earning statement) (WIC Program Only)
  • Foster care statement from Social Services
  • Food stamps - Letter of eligibility (WIC Program Only)
  • AFDC check stub (WIC Program Only)
  • Medicaid card for current month
  • Free or reduced school lunch - letter of eligibility (WIC and Dental (for free) Programs Only)

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Flat Fee Services:

  • Tuberculin testing for adults
  • Routine Adult Immunizations - based on cost of vaccine plus administrative fees
  • Call for further information

Free Services:

  • Investigation of Communicable Diseases
  • Identification and testing of contacts of Tuberculosis cases
  • Required Childhood Immunizations (birth up to nineteenth birthday.)

Sliding Scale Services:

  • Family Planning Services
  • Maternity Services
  • Pediatric Services
  • Treatment of Tuberculosis
  • Dental Services (free to children in school lunch program)

Sliding Scale Guidelines:

Based on client income, payment will be full fee, 95% (of full fee), 75%, 50%, 25%, 10% or free.

Family Size Free if less than: Full Fee if above:
1 $12,880 $32,201
2 $17,420 $43,551
3 $21,960 $54,901
4 $26500 $66,251
5 $31,040 $77,601
6 $35,580 $88,951
7 $40,120 $100,301
8 $44,660 $111,651
9 $49,200 $123,001
10 $53,740 $134,351

The table above applies for all clinics below, please contact 518-2700 for more details.

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Communicable Disease

HIV and Sexually Transmitted Infections (STI)

We provide confidential testing, counseling and education for HIV. Nurses and Health Counselors are available for this service. The Health Counselor provides confidential counseling and partner notification services for clients who are found to be HIV positive. Counseling and notification services for physicians and their clients are also available. Confidential testing, diagnosis and treatment are available for most common sexually transmitted infections. Clinics are open to all sexually active people and are by appointment only. Nurses and Health Counselors are available to provide education and counseling services related to STI’s and to assist patients to contact partners that need testing and/or treatment

**Effective 7/01/17, There will be a charge for STD clinic services. VDH will require your health insurance information and/or proof of household income for STD clinic services. If you do not have health insurance or proof of household income, please speak with our front office staff for assistance. Those who are unable to pay will NOT be turned away. The Virginia Beach Department of Public Health is committed to continuing uninterrupted services to our clients.

For more information, please call 518-2700 (Press 1 for clinic, then 0 for operator)


Persons who are concerned about tuberculosis may receive information and/or consultation. Case management services are provided for persons who are suspected to have tuberculosis, have a confirmed case of tuberculosis or who have latent tuberculosis infection. DOT (directly observed therapy) is available for patients with tuberculosis disease, including those patients who are being managed by private physicians. Medical care related to tuberculosis is available for uninsured, financially eligible persons. This includes skin testing for tuberculosis, chest X-rays, laboratory work and medication. A fee may be charged for some services depending on the ability to pay. For more information, please call 518-2700 (Press 1 for clinic, then O for operator

Other Communicable Diseases
Information about other communicable diseases is available by calling 757-518-2745. Investigation of disease outbreaks is conducted through this program.

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Dental Care

Dental services provided to children ages 6 months to 18 years. Services are free for children enrolled in the Free School Lunch Program.

Medicaid is also accepted.  Fees are based on a sliding scale for children who do not have dental insurancechildren enrolled in the reduced lunch program and children who are not enrolled in the school lunch program. Dental Services available includes exams, x-rays, cleanings, sealants, fillings, restorations, and extractions.

For more information or to schedule an appointment, please call 518-2694

Family Planning

Family Planning Clinic services assist women and men in planning their families. Clients must meet eligibility requirements and a fee may be charged based on ability to pay. Comprehensive and Confidential health services include:

  • Birth control through oral contraceptives, Depo-Provera, IUD insertion, Nexplanon insertion, condoms, and nuvarings.
  • Breast exam and self breast exam education
  • Pap smears
  • Nutrition information
  • Safe sex information
  • Screening and treatment for sexually transmitted diseases
  • Preconception health information
  • Family planning counseling

For more information or to schedule an appointment, please call 518-2700, (Press 1 for clinic, then 0 for operator)


Routine school physicals for children entering kindergarten up to 12th grade are offered for those who do not have access to other resources and meet financial eligibility requirements. This clinic is held during July/August timeframe and is by appointment only. A fee may be charged based on ability to pay. Services provided include

  • Comprehensive health and developmental history
  • Comprehensive physical examination/school entrance exam
  • Developmental screen (gross and fine motor skills, cognitive, speech/language and psychosocial)
  • Hearing and vision screening
  • Dental health screening
  • Nutrition assessment
  • Laboratory screening tests appropriate to age and risk including blood lead level assessment
  • Age appropriate immunizations
  • Problem identification and referral if needed
  • Anticipatory guidance and counseling including injury prevention

Sports and camp physicals are not services offered in the Pediatric clinics. For more information,  please click links for I & O Medical Center , and First Choice Medical
For more information or to schedule an appointment, please call 518-2700, (Press 1 for clinic, then 0 for operator)

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Maternity services

We no longer provide Maternity Services at the Virginia Beach Department of Public Health.  Please contact Department of Social Services to apply for Medicaid at 757-385-3200.

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Laboratory Services

Laboratory services are available on site only for patients seen in the health department clinics.  Most specimens are sent to an outside laboratory for processing.


Pharmacy Services
The Virginia Beach Department of Public Health offers a medication room on-site to provide medications at a reduced cost or no cost for clients seen in our clinics.  Prescriptions are not accepted from clinicians outside of the health department.  Tylenol drops and Tylenol elixir are available for purchase at a reduced cost for children receiving immunizations on the day the immunizations are received.  Condoms are available for purchase at 12 for $1.20.  You do not have to be a health department patient to buy condoms.

Virginia Medical Assistance Program (VA MAP) Formerly ADAIDS Drug Assistance Program (ADAP) 
The VBDPH serves as an VA MAP drug pick-up site.  You do not have to be a patient at the health department to pick-up medications here.  You must have been approved for medications under the VA MAP program and designated VBDPH as your pick-up site.

VA MAP also covers certain immunizations.  The patient must be approved for VA MAP and must a have a prescription from their physician for the immunization(s) they are to receive.

Medication Eligibility Hotline 1-855-362-0658

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When do children and teens need shots?

This chart shows acceptable age ranges for shots. Ask your health-care provider to tell you when your child should get shots.

Childs Age Shot
Birth Hep B (hepatitis B)
1 - 2 months Hep
2 months DTaP (diptheria, tetanus, and pertussis)
IPV (Polio)
Hib (H.influenzae type B)
PCV (pneumococcal disease)
ROTA (rotavirus)
4 months DTaP 
Hep B
(if needed)
6 months DtaP
(if needed)
6 - 18 months HEP B
6 - 59 months (yearly) Influenza (flu) with 2 doses needed 1st year
12 -15 months Hib
(measles, mumps, and rubella)
Var (chickenpox)
12 - 23 months Hep A (hepatitis A)
15 - 18 months DTaP
18+ months Hep A at least 6 months after 1st dose
4 - 6 years (before starting school) MMR
11 - 12 years MCV4 (meningoccal disease)
Tdap (tetanus, diptheria, and pertussis)
HPV (human papillomavirus) for females with a 2nd dose in 2 months and a 3rd dose in 6 months

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Immunization Clinic

Immunization Clinic is by appointment only.  For more information or to schedule an appointment, please call 518-2700 (press 1 for clinic, then 0 for operator).

Please bring the following items to your immunization appointment:

  • Shot Record
  • Picture ID for adult authorizing services
  • Health Insurance Information

Other Programs

Newcomer Health (Refugee Services)

The goal of the Virginia Beach Department of Public Health is to ensure refugees receive an initial health screening within 45 days of arrival in Virginia Beach.  A refugee is a person who has fled his/her country due to fear of persecution.   All refugees are provided health screening, tuberculosis screening, dental screening and immunizations, if needed.  School physicals can be completed for children entering school.  Referrals are made on an “as needed” basis.  All physical assessments must be completed within 90 days of the date of arrival in the United States or the service cannot be provided.  To schedule an appointment for services, contact the Newcomer Health Public Health Nurse at (757) 518-2670

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