Water and Wastewater Services

COVID-19 Information for Onsite Systems

 

Onsite Sewage System Operation and Maintenance (O&M) Reports

VDH provided web-based training for licensed Onsite Sewage System Operators on May 5, 2020, on a new portal to submit O&M reports.  We gathered feedback from that training and worked with our contractor to make the user experience as efficient as possible in the provided software platform.

A second training was provided on June 11th, which detailed the revisions that were made to the portal (called v2.0).  This new version has been deployed and can be accessed using the same web address (https://myhealthdepartment.com/virginia/).  Thank you to everyone who attended these training sessions and provided feedback!  A video recording of the v2.0 training held on 6/11/20 is posted below.

Instructions for creating an account and navigating the portal can be found HERE.  Once a licensed operator has created an account and emailed their current license information to ehdministrators@vdh.virginia.gov as outlined in the instructions, we will finalize the account so the user can start submitting reports directly to the Environmental Health Database (EHD).  If you receive the message when submitting a report that “Your certification is either invalid or expired,” your license information we have on file may be expired.  If this happens. please send an email to the above address with your complete name and current DPOR license information so that we can research the issue.

A list of Frequently Asked Questions (FAQs), which reflects O&M portal discussions up through the June 11th training, can be found HERE.  Please check back to this page periodically for updates.

Plan ahead for SepticSmart week! EPA's annual event focused on how to care for and maintain your septic system. Save the Date! September 14-18, 2020.

The Division of Water and Wastewater Services oversees the regulation of onsite sewage treatment and disposal (conventional and alternative onsite sewage systems), private wells, and marinas  in Virginia.

Did you know?

If you have a  question about a specific site, permit, or project
your Local Health Department is the PLACE YOU SHOULD START.
Click the button to the right to find your local office.
Find your local health department


 

Water Well Testing Result Interpretation Tool  

If you have had your water well quality tested, you can use this tool to interpret what your results mean and receive guidance as to how to address any chemicals of concern identified in your sample.

Just click on the logo to the right to go to the Interpretation Tool

  Be Well Informed Virginia Logo

 

I AM:

Citizen Information Onsite Service Provider Information Regulator information