Boil Water Information for Utilities

Information displayed on this page is designed for water utilities preparing to or actively responding to a boil water incident.  If you are a consumer seeking information about boil water advisories, click the "Information for Consumers" tab at the top of this page. 

Guidance on Main Break Types and Responses

• Main Break Reporting Checklist
• Main Break Types and Responses – chlorinated system
• Main Break Types and Responses – non-chlorinated system

VDH Templates:

• 1 Confirmed Microbial Contamination
• 2 Elevated Turbidities at Filters
• 3 Zero or Negative System Pressure at Waterworks
• 4 Low Distribution Pressure - Emergency Notice
• 5 Watermain Break - Emergency Notice
• 6 Flooding of well(s) - Emergency Notice
• 7 GUDI Source Determined
• 8. GUDI Source Requiring At Least 4-Log Inactivation of Viruses
• 9 Chemical Contamination Emergency Notice
• 10 Unknown Chemical Contamination
• 11 Boil Water Advisory Lifted
• 12 Drinking Water Problem Corrected

Standard Templates

• BWA Template - E. coli MCL
• BWA Template - General
• BWA Template - Waterborne Disease
• DND Template - General
• DNU Template - General

Other Resources

• Flushing Instructions AFTER an Advisory is Lifted
• Released Water Emergency Toolkit Version 1