Office of Vital Records

Ways to obtain a vital record:

Office of Vital Records

The Office of Vital Records customer service lobby located at 2001 Maywill Street, Suite # 101 Richmond, Virginia  23230, will re-open to the public effective, Wednesday, June 17.  The lobby will serve customers during the following temporary extended hours: Monday - Friday 7:00 AM to 5:00 PM.

Due to COVID-19, the following guidelines will be in place for our patrons:

  • In accordance with Gov. Ralph Northam’s Executive Order 63, all patrons aged ten and over are required to wear face covering while seeking services.
  • Seating in our customer lobby will be spaced six (6) feet apart as specified by CDC guidelines.
  • Lobby occupants will be limited to ten (10) people at all times. Only customers requesting services will be allowed to enter the building.

Due to the impacts of COVID-19, our processing times are longer than normal

Our Call Center remains open on the regular schedule (Mo,We,Fr 9am-5:00pm, Tu&Th 7am-5pm).  Please call us at 804-662-6200 for assistance.

Our Hours Have Changed

Starting March 1, 2020

Monday, Wednesday, Friday

9:00 a.m. – 5:00 p.m.

Tuesday, Thursday

7:00 a.m. – 5:00 p.m.

2020 Saturday and State Holiday Closures
January 1 – New Year’s Day June 19 – Juneteenth November 26 - Thanksgiving
January 17 – Lee-Jackson Day July 3 – Independence Day November 27 – Additional Holiday Time
January 18 – Saturday July 4 - Saturday December 24 – Additional Holiday Time
January 20 – Martin Luther King, Jr. Day September 7 – Labor Day December 25 – Christmas
February 17 – George Washington Day October 12 – Columbus Day December 26 - Saturday
May 23 – Saturday November 11 – Veterans Day
May 25 – Memorial Day November 25 – Close at Noon

Office of Vital Records

The Office of Vital Records customer service lobby located at 2001 Maywill Street, Suite # 101 Richmond, Virginia  23230, will re-open to the public effective, Wednesday, June 17, 2020 at 7:00 AM.

Temporary Expanded Hours:

Starting June 17, 2020, we will open Monday - Friday 7:00 AM to 5:00 PM

COVID-19 Public Health Guidelines

Due to COVID-19, the following guidelines will be in place for our patrons:

  • In accordance with Gov. Ralph Northam’s Executive Order 63, all patrons aged ten and over are required to wear face covering while seeking services.
  • Seating in our customer lobby will be spaced six (6) feet apart as specified by CDC guidelines.
  • Lobby occupants will be limited to ten (10) people at all times. Only customers requesting services will be allowed to enter the building.

New Convenient Options

To avoid long wait times, two new convenient options are now available. Entitlement requirements still apply.

Two-hour Pick-up
Customers visiting may drop off completed applications for a vital record at the front desk and return to pick-up requested copies two (2) hours from the time request was received. Two-hour pick-up requests must be received no later than 3:00 PM and will be released to the requester only.

Acceptable applications must include the following:

  • Requester’s signature
  • Legible photocopy of the requester’s ID
  • Fee of $ 12 for each requested copy in the form of either a check or money order. Checks and Money Orders should be completed, signed and made payable to: State Health Department
  • This option is not available for amendments, name changes, or corrections.

Application drop-box
Customers may use the drop box to submit completed applications for certified copies of vital records to be returned by mail. These requests will be processed and mailed the next business day. Requests dropped off after 4:00 PM will be considered received the next business day.

All acceptable applications must include the following:

  • Requester’s signature
  • Legible photocopy of the requester’s ID
  • Fee of $ 12 for each requested copy in the form of check or money order only. Checks and Money Orders should be completed, signed and made payable to: State Health Department
  • This option is not available for amendments, name changes, or corrections.

For questions or general information, you may contact (804) 662-6200.

**NOTICE REGARDING REAL ID**

Effective October 1, 2021, there will be a new federal law (REAL ID Act) regarding driver licenses that may affect many individuals. Vital Records encourages customers to review the requirements to obtain a Real ID driver's license. The requirements may include obtaining a copy of a birth and/or marriage certificate and possibly amending a record for accuracy. Checking the requirements with your local Department of Motor Vehicles (DMV) may help you plan and minimize potential delays to obtaining required documentation.

For more information regarding the requirements for Virginia's REAL ID, please visit the DMV Website.

Birth records are public information 100 years after the date of the event; death, marriage, and divorce records, 25 years after the event. Vital Records are available to immediate family members only- mother, father, husband, wife, child, brother, sister and grandparents with valid ID. Birth records can be issued to the legal guardian with proof of custody papers. Aunts, uncles, cousins, in-laws, etc. cannot obtain a Vital Record.

Virginia birth and death records from 1912 to the present, divorce records since 1918 and marriage records since 1936 are now available in an index form. Click here to access indexed information on open records.  In Virginia, death, marriage and divorce data become “public” information 25 years after the event; birth data are “public” after 100 years.

Mailing Address

VDH, Office of Vital Records
P.O. Box 1000
Richmond, Virginia
23218-1000

General Information Number: 804-662-6200

Any person requesting a Vital Record MUST PROVIDE A LEGIBLE PHOTOCOPY OF THEIR IDENTIFICATION (see ID Requirements).