| How do I request a vital record certificate? Click here for the online application. |
| How long does it take to obtain a certificate? It takes 2 weeks for an online certificate request and 4 weeks for a mail-in request. It takes longer for requests that require an amendment. |
| What is the cost of a vital record? The Code of Virginia requires a cost of $12.00 per certificate/search. There is no refund if the certificate is not found. If no record is found for a birth certificate request, a “No Record” letter will be issued. An administration fee of $10.00 is charged for any change to a certificate. If you wish to receive a copy of the certificate once amended, the total cost will be $22.00. This includes the $12.00 certificate fee and the $10.00 administration fee. |
| How do I correct information or amend a Vital Records Certificate? Please call us at 800-662-6200 between (Office hours are 8:00am – 4:30pm M – F) or download and mail in your application and attach a note detailing the reason for the amendment. Click here for the online application. |
| Can I request an address change on a submitted application? If your request has been processed and the certificate was sent to the address that was listed on the application, you will need to submit a new application with payment. If your request has not been processed, you can submit a request to change your address. |
| Additional FAQs Additional FAQs can be reviewed here. |
Monday–Friday 7:00 AM– 4:30 PM
Walk-In Location
2001 Maywill St, Suite 101
Richmond, Virginia 23230
Mailing Address
Office of Vital Records
P.O. Box 1000
Richmond, VA 23218-1000
This email is for general Vital Records questions only. Please call us at 804-662-6200 to answer questions regarding amendments and other complex vital records questions. If you have already submitted an application online, you can track its status using this page.
Email Us
Please allow 72 hours for a response to your email. If your request is urgent, we suggest you call our call center at 800-662-6200 between the hours of 8:00 am – 4:30 pm Monday through Friday.