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Virginia Disease Prevention Hotline

The Virginia Disease Prevention Hotline provides toll-free lines to the Commonwealth of Virginia.  Counselors answer questions and provide crisis intervention, referrals, and written educational materials regarding Sexually Transmitted Diseases (STDs), HIV/AIDS, and Viral Hepatitis.  Reach a hotline counselor toll free at (800) 533-4148 or by email at  To view or request educational materials, please visit the resources page.

Hotline hours are Monday-Friday from 8 am until 5 pm.  The hotline is closed for Virginia State Holidays.

During hours the hotline is not personally answered, a recorded message refers callers to a 24-hour hotline, CDC-INFO.

Virginia Medication Assistance Program (VA MAP) Medication Eligibility Hotline

Persons living with HIV can call the VA MAP Medication Eligibility Hotline for assistance with VA MAP programs.  Hotline hours are Monday & Wednesday 8 am until 6 pm, Tuesday, Thursday & Friday 8 am until 5 pm.  The hotline is closed for Virginia State Holidays.

  • (855) 362-0658
  • (804) 864-8050 or Toll-Free Fax (877) 837-2853

Having Issues with a Web Page?

To report an issue with a page or link on the DDP website please send an email to Chris Barnett at

Questions or Comments?

For information on data and reports, please visit the Data and Reports page.  Otherwise, please find an appropriate contact number below.

Division of Disease Prevention (including HIV Care Services, HIV and Hepatitis Prevention,
HIV Surveillance, and STD Prevention and Surveillance)
(804) 864-7964
HIV Data and Statistics (804) 864-7953
STD Data and Statistics (804) 864-7295
Viral Hepatitis (804) 864-7992

Last Updated: March 22, 2021.