Effective Wednesday, March 18, 2020, the Office of Licensure and Certification is closed to visitors due to COVID-19 public health precautions. The office remains operational and may be contacted by telephone, facsimile, or email.
All regulatory waivers pursuant to Executive Order 51 (2020) impacting the Certificate of Public Need or the licensure and certification programs that the Office of Licensure and Certification is responsible for are posted here.
Get up to date information on the Coronavirus through VDH's COVID-19 Webpage.
Robert A. K. Payne, Director
The Office of Licensure and Certification (OLC) works to ensure that the quality of healthcare delivered by providers is safe, cost effective and compliant with all state and federal laws. In partnership with stakeholders, we work to increase appropriate access to health care services and to promote the quality of life for all patients in a professional manner.
The OLC administers four state licensing programs:
In addition, the OLC administers the state's certification and registration programs for:
- Managed Care Health Insurance Plans (MCHIPs)
- Private Review Agents (PRAs)
- Certificate of Public Need (COPN)
The OLC is also the state survey agency for the U.S. Centers for Medicare and Medicaid Services as well as administering the federal Clinical Laboratory Improvement Amendments (CLIA) program for Virginia.
In addition to regulatory compliance inspections and surveys, the OLC is responsible for actively supervising the Cooperative Agreement on behalf of the State Health Commissioner as well as investigating consumer complaints regarding the quality of health care services received. These inspections are conducted by medical facilities inspectors who are health care professionals such as physicians, registered nurses, dietitians, social workers and laboratory medical technologists. The training and development of providers and OLC staff on these matters is conducted and coordinated by the Training Unit.