Training Unit

Rachelle Snyder, BSN, RN, Staff Training & Development Manager

The primary function for the Staff Training and Development Division for the Office of Licensure and Certification (OLC) is to provide training opportunities to both OLC staff and the provider community.  Educational opportunities might include such areas as instruction in interpreting and applying Federal and/or State regulation, revisions to various regulations, and/or changes in the survey process. The training is provided through written newsletters, face to face activities and webinars.

Training Contacts

Rachelle Snyder, BSN, RN
Staff Training & Development Manager
Phone: (804) 367-2102

MDS/RAI Coordinator
Phone: (804) 367-2102

Sandy Lee
Training Coordinator - Data Systems/MDS/OASIS
Phone: (804) 367-6636

Joyce Walker
ASPEN Coordinator
Phone: (804) 367-2129