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RCHD Patient Care Services

Richmond City Health District Patient Care Services are located in the Richmond City Health District building at 400 East Cary Street. The front entrance is located on Main Street. Patient Care Services are available to the insured, uninsured and underinsured residents as well as the general public. Call 804-482-5500 for more information.

The following services are provided:

  • Prenatal Services (for Richmond City residents)
  • Family Planning Services
  • Immunization Services
  • TB Services
  • Refugee Newcomer Services
  • STI/HIV Services

To make an appointment or to inquire about the opportunity to walk-in for services, please call 804-482-5500 (closed for lunch at 12 noon-1:00 p.m.). Most services require an appointment. Business hours for Patient Care Services are 8:00 a.m.-5:00 p.m. Some Fridays are training days for staff and Patient Care Services are not available on days training is scheduled.

Walk-in Services:

  • STI/HIV Services on Mondays, Wednesdays, and Fridays: sign-in 7:30 a.m.-

10:30 a.m. and 12:30 p.m.-3:30 p.m.

  • Pregnancy Testing - Monday through Thursday: 8 a.m.-11 a.m. and 1:00 p.m.-3:00 p.m. Friday: 8:00 a.m.-11:00 a.m. only. There is a $15.00 flat fee.
  • Teen Experience on Thursday afternoons: sign-in 1:00 p.m.-3:30 p.m.

Teen Experience includes:

  • Health Education
  • Family Planning Services
  • STI/HIV treatment and prevention
  • Sports Physicals ($30.00 fee and by appointment only)

Resource Centers provide:

  • Health Screenings
  • Wellness Services
  • Nutrition
  • Community Resource Information
  • Check Ups
  • Budget Management
  • Health Education
  • Parenting Classes

Resource Center locations and hours:

Creighton Resource Center , 804-371-0433-(Mondays, 9:00 a.m.-5:00 p.m.)

2150 Creighton Road

Fairfield Resource Center , 804-786-4099-(Thursdays, 9:00 a.m.-5:00 p.m._

2311 North 25th Street

Hillside Resource Center , 804-230-7740-(Thursdays, 9:00 a.m.-5:00 p.m.)

1615 Glenfield Avenue

Mosby Resource Center , 804-786-0204-(Tuesdays, 1:00 p.m.-5:00 p.m. and Wednesdays 9:00 a.m.-5:00 p.m.)

1536 Coalter Street

Whitcomb Resource Center , 804-786-0555-(Tuesdays, 9:00 a.m.-5:00 p.m.)

2106 Deforrest Street

Walk-ins accepted. Appointments preferred. Call the Resource Center near you for information.

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Planned Plan First Insurance Plan

What is Plan First?
Plan First is a program that helps to cover medical costs of family planning services, sexually transmitted infection testing, periodic office visits and reproductive health education for men and women. If you are eligible for the program, you will be able to access these services for free.

 Who is eligible for Plan First?

Any man or women who:

  • Is between the ages of 19 and 55
  • Is a resident of Virginia
  • Is a citizen or alien
  • Has an income less than or equal to 200% of the federal poverty level*

 Family Size

Yearly Income

Monthly Income

























 *If you are under 21 years old and living with your parents, the full household’s income will be taken into account. If you are under 21 years old and living outside of your family’s home, parent income will not affect your eligibility.

 What services are covered by Plan First?

  • Annual family planning exams
  • Cervical cancer screening for women
  • Sexually transmitted infection testing
  • Lab services for family planning and STI testing
  • Education and counseling on family planning, STIs and preconception health
  • Sterilization procedures (extra consent form for procedure must be signed at least 30 days before the surgery is performed)
  • Most Food and Drug Administration (FDA) approved prescription or over-the-counter contraceptives
  • Emergency Contraception

  What services are NOT covered by Plan First?

  • Performance of, counseling for or recommendations of abortions
  • Infertility treatments
  • Performance of a hysterectomy or partial hysterectomy
  • Follow up services to a family planning visit
  • Repeat PAPs due to abnormal results
  • Annual exams if they are not performed within the family planning visit
  • Primary care services
  • Services which do not have an approved billing code available at

How to enroll in Plan First:
Fill out an application:
Application in English
Application in Spanish

Bring in/send the completed, signed and dated application to the Richmond City Health District (400 E. Cary Street, Richmond, VA 23219).

Contact the Department of Medical Assistance Services:

 For more information, visit


Last Updated: 10-29-2013

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