EMS Portal Login Problems

Resetting Your Virginia EMS Portal Password

First Time User Name and Password Information


Virginia EMS Portal Initial Login Credentials

  • Username = Your Certification or EMS Number
  • Password =  Passwords are automatically generated by the Virginia EMS Portal and are sent directly to your e-mail address on file with OEMS.

Don’t Give Up!


If you have never logged into the Virginia EMS Portal click here for more information.

The best browser to use with the EMS Portal is Google Chrome and Safari on a Mac—you must allow for pop-ups.

  • If you are using Opera or Microsoft Edge—there are known issues with the EMS Portal not functioning well with these browsers.
  • The EMS Portal now works with the browsers on Android phones and tablets and Apple iPhones and iPads, however we do not guarantee full functionality with mobile devices.
  • There are also known issues with Chromebooks.
  • Firefox and Microsoft Internet Explorer not a supported browsers per the Virginia Information Technology Agency.

If you are still having difficulty accessing the Virginia EMS Portal, please submit a ticket by clicking here.  The OEMS Help Desk staff is available Monday – Friday during normal business hours, except for state/federal holidays.