Employment Opportunities

The Richmond City Health District is Now Hiring

Thank you for your interest in a position at the Richmond City Health District. Richmond City Health District is now recruiting for the following positions:

 

Vaccination Data & Public Information Assistant

The Richmond City Health District is looking for organized, efficient, customer-service-oriented public information and data assistants to work on the largest vaccination effort in nearly a century in Virginia's capital city. As the CDC and Virginia Department of Health roll out vaccines to stem the spread of COVID-19, data and public information assistants will ensure that public inquiries are responded to with accurate and clear information and that registration data is handled consistent with operational workflows. Richmond's Health Director has recently been elevated as the statewide 'Vaccination Czar' and RCHD is on the cutting edge of not only of the COVID-19 response, but of long-running bodies of work to address health inequities and maximize systems of care to improve outcomes for our communities' priority populations. The time and talents of a contract data and public information assistant will lend to our success saving lives and scaling up our vaccination campaign. Remote work is feasible for talented staff but connections or proximity to Central Virginia is preferred.

Specific duties and skills sought include:

  • Manage a public inbox, responding to hundreds of varied public inquiries every day. Communications should always be professional, accurate, timely, and empathetic.
  • Assist with registration and scheduling data. Consistent with operational systems at RCHD and HCHD, identify, sort, and act on registration and appointment-making for select populations, consistent with VDH's phased approach to vaccination.
  • Inform and educate constituents on RCHD and HCHD's process and priorities, providing information about vaccine opportunities, safety, and updates.
  • Identify opportunities for efficiency and champion problem solving to enhance the team's speed, performance, and equitable leadership of vaccination access for Richmond and Henrico.

RCHD and HCHD are moving at a rapid pace with a talented interdisciplinary team of public health, communications, operations, and public service professionals. Training will be provided but staff are expected to work independently and to learn and adapt to changing systems ongoing. To apply send a resume to lanier.olsson@vdh.virginia.gov and a short summary on your interest and availability.

 

Business Systems Analyst
The Richmond City Health District is looking for fast-acting, problem-solving business and logistics systems managers to apply their skills to the largest vaccination effort in nearly a century in Virginia's capital city. As the CDC and Virginia Department of Health roll out vaccines to stem the spread of COVID-19, the business operations of the effort demand iterative and adaptive workflow design to be rolled out in real time. Richmond's Health Director has recently been elevated as the statewide 'Vaccination Czar' and RCHD is on the cutting edge of not only of the COVID-19 response, but of long-running bodies of work to address health inequities and maximize systems of care to improve outcomes for our communities' priority populations. The time and talents of a contract systems manager will make the difference in our success to save lives. Remote work is feasible for talented staff but connections or proximity to Central Virginia is preferred.

Specific duties and skills sought include:

  • Track, monitor, and predict the needed supply of vaccine doses and corresponding appointments at mass-vaccination events within the public health authority. Simultaneously and in parallel measuring the capacity and status of vetted healthcare provider partners' stock and utilization of doses.
  • Integrate with and maximize on centralized state-mandated or federally-administered software systems and operational workflows.
  • Design, build, and manage local process maps, assisting operations staff to implement across the vaccination response at RCHD and HCHD.
  • Identify and troubleshoot large and small operations inefficiencies or errors to continuously lead the vaccination operation to deliver for residents most in need of vaccination.

RCHD and HCHD are moving at a rapid pace with a talented interdisciplinary team of public health, communications, operations, and public service professionals.To apply send a resume to lanier.olsson@vdh.virginia.gov and a short summary on your interest and availability.

 

Vaccine Population Team Lead

The Richmond City Health District is looking for talented organizers to apply their skills to the largest vaccination effort in nearly a century in Virginia's capital city. As the CDC and Virginia Department of Health roll out vaccines to stem the spread of COVID-19, grasstops and grassroots organizing will make the difference in our success to save lives. Richmond's Health Director has recently been elevated as the statewide 'Vaccination Czar' and RCHD is on the cutting edge of not only of the COVID-19 response, but has long-running bodies of work in health equity, community wealth building, and addressing the systemic social determinants of health. Remote work is feasible for talented staff but connections or proximity to Central Virginia is preferred.

Specific duties include:

  • Generate effective outreach into target populations to maximize uptake and simplify administrative navigation to receive vaccine doses.
  • Prepare Institutions (e.g. employers, community organizations, trade associations, professional associations, etc) to navigate the logistics of vaccination registration, scheduling, follow up, etc.
  • Coordinate with the central RCHD Vaccination Operations Team, VDH, private provider partners, and others to ensure seamless connections for vaccination recipients.
  • Identify opportunities for systems improvement and troubleshoot problems, elevating priorities to others in RCHD's Incident Command Structure and beyond, as relevant.
  • Provide a consistent point of contact for relevant institutions to streamline their communications with public health, disseminate information, and address concerns.
  • Engage & affirm communities. Concerns about vaccination are real and founded. Vaccination Team Leads should not just counter skepticism but meet communities where they are to work through barriers to vaccine uptake.
  • Track & monitor progress of uptake, designing iterative strategies to pursue maximum penetration of vaccine.

We're looking for organizers to help us maximize the uptake of vaccine among priority populations, working with institutions and partner organizations and on the ground in communities. To apply send a resume to lanier.olsson@vdh.virginia.gov and a short summary on your interest and availability.

 

Communications Project Manager

The Richmond City Health District is looking for a flexible and motivated self-starter to work on our Communications team and take the lead on a variety of external and internal media projects. As the CDC and Virginia Department of Health roll out vaccines to stem the spread of COVID-19, multiple platforms and materials need to be constantly created and updated with the most up-to-date public health guidance. RCHD is on the cutting edge of not only of the COVID-19 response but has long-running bodies of work in health equity, community wealth building, and addressing the systemic social determinants of health. The project manager will expand capacity for RCHD to develop engaging communications with consistent branding to further promote the services and programming of RCHD. The project manager will also help build increased awareness of RCHD, in order to access more community members, build new partnerships, and spotlight the work of various departments. Remote work is feasible for talented staff but connections or proximity to Central Virginia is preferred.

Specific duties include:

  • Identify and address communication needs on RCHD website, social media, printed materials and other platforms.
  • Plan and implement internal and external communications projects to update the public, key stakeholders, and staff on RCHD's work and processes.
  • Monitor that communications released from RCHD reflect branding standards with accurate and unbiased information, no spelling and grammatical errors, and a visually appealing design.
  • Ensure all internal and external requests are responded to within a timely fashion and that all communications embody RCHD’s values of equity, transparency, safety, efficiency and community partnership.

We're looking for professionals that are detail-oriented and have strong communication skills to support our COVID-19 and ongoing public health work. To apply send a resume to lanier.olsson@vdh.virginia.gov and a short summary on your interest and availability.

 

We are no longer actively seeking candidates for Case Investigator positions at Richmond City and Henrico County Health Districts. If you would like to be considered for a future COVID support position with RCHD/HCHD, please send your resume to richencovidresumemail@vdh.virginia.gov.

PRE-APPLICATION PROCESS

Before You Apply

Prior to applying, please follow the 3 step process below:

  1. Complete the online video training (regardless of what position you are applying for) via Coursera John Hopkins University “Contact Tracing.” Keep track of the date you complete the training, and print the certificate of completion (optional but preferred) and submit it along with your resume. This step will help you to understand the value of Contact Tracing and will provide you a good foundation for the sensitivity of every call with the public.
  2. Carefully review the job descriptions at the bottom of the Virginia Department of Health Coronavirus page and select the position you would like to apply for.
  3. Select and contact your preferred Staffing Agency. You will need to sign a Right To Represent Contract (RTR) and be confirmed with a staffing agency prior to moving through our application process. The staffing agency will be your primary source of contact and will be representing and guiding you through this entire application process, on-boarding and hiring process.

IMPORTANT NOTE ABOUT COVID-RELATED POSITIONS

Applicants applying for all COVID-19 related career opportunities will be “contracted employees” via their confirmed staffing agency, not directly hired employees of VDH. Your staffing agency is a business partner of the Virginia Department of Health. This will be an ongoing relationship between you and your selected staffing agency, so please be sure to carefully view their website, or call and speak with someone to ensure you are making an informed decision. Be prepared to interview and email them your current resume. You will be paid through the staffing agency. Plan to discuss all job-related questions during your call with the staffing agency.

If hired, please note, everyone is on a 2 to 4 weeks probationary period* and assigned to a team based on what we think will be a good fit and staffing needs. It is possible that we may reassign you to another team or end your contract if we are unable to find a team based on your KSA's (Knowledge, Skills, and Abilities) and/or you are unable to complete orientation.
*each team’s probationary period varies 

 

APPLICATION INSTRUCTIONS

How to Submit Your Application

For Contracted COVID Career Opportunities:

  • Submit your resume as a Word Document only (PDF resumes will be rejected).
  • At the header (very top) of your resume should be bolded in the following format:
      • Exact date of completion of the online training for Contact Tracers
      • Legal name and salutation (as printed on your valid driver’s license/social security card/US passport/visa)
      • Name of confirmed staffing agency, exact title of the position you are applying for and the maximum number of weekly hours you are available (include weekend availability).
      • Primary contact phone number, email address and city, county and state with zip code. DO NOT add your physical street address.
      • If you are being referred by someone, provide referrer's full name and phone number.

 

Example:

01/01/2020 Completed Online John Hopkins  CT Training  – Certificate Attached
Ms. Jane X. Doe – Delta T Group
Contact Tracer (35 hours weekly - avail 2 weekends per month)
Glen Allen / Henrico County, VA 23060
555-444-0000
Your primary email address
Name and phone number of person referring you

 

Submit Resume to:

Submit resume to: richencovidresumemail@vdh.virginia.gov

 

Need help finding resources?
Call (804) 205-3500 or 211

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