Richmond City Health District Deaf and Hard of Hearing

COVID-19 Hotline & Contact Form

Richmond City and Henrico County Health Districts have set up a COVID-19 contact form for deaf and hard of hearing individuals. This contact form is for general questions regarding Coronavirus. This contact form is monitored Monday-Friday from 8AM-5PM, and we will be in touch with you within 48 business hours.

Alternatively, Richmond City and Henrico County Health Districts have set up a COVID-19 hotline to answer your questions. This hotline is for general questions regarding Coronavirus. If you have a medical emergency, please contact 911. If you cannot call, you can now send a text message to 911 for emergency assistance in the City of Richmond, City of Colonial Heights, Hanover County, Chesterfield County, and Henrico County.

Monday-Friday (8:00AM-5:00PM)

(804) 205-3501

How to Get Tested

Testing may be available at your doctor’s office, urgent care center, pharmacy, or other healthcare clinic. Some testing sites in Virginia are offering community testing events, such as drive-thru testing. Contact your doctor if you have symptoms and want to be tested for COVID-19. Get medical attention right away if you have any health emergency.

To find testing sites in the Richmond/Henrico area, visit the Richmond and Henrico Area COVID-19 Testing Sites page. This page is updated frequently. Each testing site has different policies and procedures for testing and billing; please reach out to the individual site for information about testing availability.

Upcoming Free COVID-19 Testing Events

We are conducting free COVID-19 Community Testing Events in Richmond City and Henrico County. Call the hotline at (804) 205-3501 to register and find a date and location that is convenient. Community Testing Events are subject to change or cancellation. Testing locations are accessible for wheelchairs and other mobility support devices. Car-side testing is also available for patients on site as needed.

COVID-19 Resources


Up-to-date information on COVID-19 at the local, state, and national level.


ASL Video Series

The CDC has put together a series of videos in American Sign Language. The entire playlist can be found here.

Need help finding resources?
Call (804) 205-3500 or 211

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