Meet our Staff

Warren Short
Training Manager
Warren.Short@vdh.virginia.gov
Phone: (804) 888-9120
Fax: (804) 371-3108

He oversees the Division of Educational Development and his focus is on the following broad areas:

  •  Issues for Medical Direction Committee
  •  Issues for Professional Development Committee
  •  Program Speakers for Upcoming Symposiums
  • National Issues Involving Curriculum
  • Atlantic EMS Council Questions

Debbie T. Akers
ALS Training Specialist
Deborah.T.Akers@vdh.virginia.gov
Phone: (804) 888-9120
Fax: (804) 371-3108

This position coordinates the following areas:

  • Continuing Education / Agency CE Reports
  • ALS Training Programs
  • ALS Coordinators
  • Virginia Enhanced Testing
  • National Registry Testing
  • EMS Training Program Accreditation

Greg Neiman
BLS Training Specialist
Gregory.Neiman@vdh.virginia.gov
Phone: (804) 888-9120
Fax: (804) 371-3108

Greg’s areas of responsibility include:

  • EMT Instructor Programs
  • BLS Training Programs
  • ALS / BLS Certification
  • Training Questions from Other States

Terry Coy
Audio Visual Technician
Terry.Coy@vdh.virginia.gov
Phone: (804) 888-9120
Fax: (804) 371-3108

Terry is responsible for:

  • Overall production of EMSAT programs
  • Content of EMSAT programs and quizzes on TRAINVirginia
  • Topics/instructors for future EMSAT programs
  • Issues related to EMSAT webcasts
  • Issues related to EMSAT DVDs
  • AV presentation needs for Symposium (LCD projectors, etc.)

Charles Faison
Training and Development Coordinator
Phone: (804) 888-9120
Fax: (804) 371-3108

Areas of responsibility include:

  • EMS Training Funds Program
  • Web-based Continuing Education Coordination
  • EMS Provider/Instructor Portal

Peter Brown
Certification Testing Supervisor
Peter.Brown@vdh.virginia.gov
Phone: (804) 888-9120
Fax: (804) 371-3108

Peter’s responsibilities include:

  • Testing process for all EMS certification levels
  • Supervision of OEMS Test Examiners

Ed Dameral
Audio Visual Technician
Edward.Dameral2@vdh.virginia.gov
Phone: (804) 888-9128
Fax: (804) 371-3108

Ed’s duties include:

  • Conversion of EMSAT programs for the web
  • Issues related to EMSAT on TRAINVirginia
  • Assists with AV for Symposium

Norma Howard
DED Receptionist and Continuing Education
Norma.Howard@vdh.virginia.gov
Phone: (804) 888-9120
Fax: (804) 371-3108

  • Continuing Education Questions: How to fill out CE Cards? Where to send Cards? How many credits do I have? What topics am I missing?
  • Recertification Requirements ALS & BLS
  • Re-entry
  • Request for CE Reports
  • Correction of CE Problems
  • Wrong or Missing SSN, Course & Topic #s, Dates & Credits
  • Recertification Eligibility Status
  • Duplicate Certificates
  • Forms: CE cards and VA EMS Certification Applications

Tracie Jones
Course Information and EMSAT Site Designations
Tracie.Jones@vdh.virginia.gov
Phone: (804) 888-9126
Fax: (804) 371-3108

Tracie provides our EMT Instructors and ALS-Coordinators with assistance setting up training courses.  Tracie’s responsibilities include:

  • Questions Concerning: Course Announcements, Course Approvals, Course Numbers
  • Requests for: Topic Codes & Course Date Changes
  • EMSAT: Site designations, Basic Information, Video Lending Library

Toni Twyman
Certification and Reciprocity
Toni.Twyman@vdh.virginia.gov
Phone: (804) 888-9127
Fax: (804) 371-3108

Toni helps providers and agencies with certification and reciprocity requests.  Toni is responsible for:

  • Certification-Questions / Verifications
  • Testing Problems-Corrections / Ineligibility
  • Reciprocity / Challenge / Legal
  • Recognition
  • Certificates / Test Reports
  • Duplicate Certificates
  • Instructor Recertification Information
  • Course Summaries
  • Name Changes
  • Training Questions from Other States