As part of the nationwide 988 National Mental Health hotline scheduled for July 16, 2022, starting on 10/24/2021 callers in the 804 and 276 area codes MUST include the area code for all calls - even local calls within the same area code.
To complete all local calls, you will be required to either dial the area code+telephone number or 1+area code+telephone number. This will apply to all calls within the area code that currently only require being dialed with seven digits.
Visit Verizon's website to learn more.