EMS Communication and PSAP Accreditation

EMS Communication and Public Safety Answering Points (PSAP) services are a critical component of the EMS system and Emergency Operations. This page is dedicated to providing EMS and PSAP personnel with important resources and updates related to EMS Communication and PSAPs.

Helpful Resources

Upcoming Events & Webinars

March 9, 1pm

Implementing the National Emergency Communications Plan Webinars

Money Talks: Funding Your Emergency Communications Capabilities

Public safety organizations must implement diverse funding mechanisms to build, improve, expand, and support the complex and often expensive communications systems they rely on. The identification of resources to help cover continually increasing costs and subsidize critical upgrades is an ongoing challenge. The SAFECOM Nationwide Survey (SNS) found that 66% of public safety organizations have insufficient or no funding for operations and maintenance of network systems. Falling short of funding needs affects an organization’s ability to properly maintain systems, conduct system lifecycle planning, and make decisions on the purchasing and upgrading of emergency communications systems. Public safety organizations can address these issues by having a variety of funding mechanisms to sustain and upgrade their emergency communications systems.

This webinar assists participants in identifying funding mechanisms to support emergency communications projects. Join the webinar to learn about:

  • Federal grant guidance and opportunities that support emergency communications activities
  • Working with Statewide Interoperability Coordinators to prioritize communications needs and coordinate applications for federal financial assistance that align with the National Emergency Communications Plan
  • Developing a diverse portfolio of funding mechanisms to sustain emergency communications systems

Click here to join!

Important Updates

As part of the nationwide 988 National Mental Health hotline scheduled for July 16, 2022, starting on 10/24/2021 callers in the 804 and 276 area codes MUST include the area code for all calls - even local calls within the same area code.
To complete all local calls, you will be required to either dial the area code+telephone number or 1+area code+telephone number. This will apply to all calls within the area code that currently only require being dialed with seven digits.
Visit Verizon's website to learn more. 

Contact Sam Burnette, Emergency Services Coordinator, at (804) 888-9100 with any questions.