Consumer Complaints

Guidance for Citizens with Complaints against Radon Professionals

Citizens may have questions or complaints regarding the quality of work performed by a radon professional who either tests for radon levels in indoor air or installs radon mitigation systems.

State law requires radon professionals to be certified by either the National Radon Proficiency Program (NRPP), or the National Radon Safety Board (NRSB).  VDH is not responsible for reviewing the quality of the work performed by the radon professionals or ensuring that they adhere to EPA protocol or other accepted practices.

The following VDH bulletin is being provided to summarize actions that citizens who have complaints may take. The bulletin can be viewed by clicking on this link: Citizens with Complaints Against Radon Professionals



Office of Radiological Health | 109 Governor Street, 7th Floor | Richmond, VA 23219

Telephone (804) 864-8150 | Fax: (804) 864-8155