When I try to open an existing form the program crashes. How do I fix this?
The program crash is due to the format of the date field. Solution: In the Windows Control Panel (Under Settings on the Start button) open Regional Settings. At the top click the Date tab. Change the setting for "Short Date Style" to show MM/DD/YYYY.
I want to keep track of data that doesn't appear in the PPDR program, such as Unit responding or Neighborhood. How do I do this and can I report on it? What are the Comment1 and Comment2 fields?
The PPDR software now has two fields labeled "Comment1" and "Comment2" on the Call tab. These fields are for user-defined fields and can be labeled by double-clicking on "Comment1" or "Comment2". You can type data into the text boxes next to those labels. Presently the reports in the PPDR program will not report on user-defined fields. If you have Microsoft Access knowledge, you can create reports in the database used by the PPDR program. This database is called "C:\Program Files\VDH\PPDR\PPCR.mdb" The user defined fields are located in the "PPCR_CALL_SHEET" table. If you open the database it is advised that you only use the reporting function. Please use caution if you plan to open the database for reporting purposes, any changes to the tables will adversely affect the program.
What about the archiving function I saw in the beta version? What does archiving do?
The archiving function will be available in a future release. It will move all existing calls into a separate database. Once you have archived, you will still be able to view calls, print reports, and create data transmittal files once the archive is loaded. However, you will not be able to change the data. The default database that is opened when the program starts is always "C:\Program Files\VDH\PPDR\PPCR.mdb" and cannot be changed to be an archive. You must load an archive in order to view it.
Heart Disease is missing from my pre-existing conditions list. Why?
Version 1.0 of PPDR failed to list Heart Disease as a choice for pre-existing conditions. Solution: Upgrade to a newer version.
When upgrading version 1.0 to version 1.1, I get an error referring to "tblDefaults" and the program does not work. Why?
When upgrading version 1.0 to version 1.1 with an empty database (meaning no calls have yet been entered) the tblDefaults table will also be empty. A record is created in tblDefaults once the first call sheet is entered in order to keep track of agency number, receiving facility, etc. The 1.1 update needs this record in order to work properly. To remedy the problem, uninstall any version existing on your computer. Then download and install the most recent version available. Upgrading from version 1.0 to 1.1 is the only time this error occurs. Upgrading from 1.0 to 1.2 will not trigger the problem.
How do I delete a call I entered by mistake?
Prior to version 1.5 this function was not available. Solution: Upgrade to version 1.5.
I entered the form number wrong. How do I change it?
Prior to version 1.5 this function was not available. Solution: Upgrade to version 1.5.
How do I send my data to your office?
You must use the Create File function from the Main Menu. Once the file is created you must copy it to a diskette. The file CAN NOT be emailed to the Office of EMS at this time. The following information needs to be on the diskette label:
Agency Name and Number
File Name (Ex: ppdr999999999.txt)
Beginning and Ending Dates
Software Version Number (Ex: 1.5)
Mail this diskette to:
Office of EMS
PPDR Data
109 Governor Street, Suite UB-55
Richmond VA 23219