The Virginia Office of EMS thanks you for being on the front lines in helping to serve our communities. Your service as an EMS provider matters, and you truly are making a difference in helping to save lives. Below are some helpful resources about provider health and safety. We will be updating this page regularly as more resources become available.
Featured Educational Resources
- EMS Safety Practices Manual: Developed by the U.S. Fire Administration, this manual outlines how to develop a safety program that covers all aspects of EMS operations. It covers safety regulations and guidelines while also emphasizing the importance of developing a culture of safety in the organization.
- Emergency Services Ergonomics and Wellness: This handbook provides corrective measures that will help to increase the safety of emergency responders, reduce the costs of worker's compensation claims, maximize the longevity of emergency service careers, and assist with sending personnel into healthy retirements.
- Emergency Incident Rehabilitation: Examines critical topics related to emergency incident rehabilitation, including operational issues, human physiology, weather issues,technology, and addresses ways to better protect firefighters and other emergency responders through the use of proper protective clothing and improved tactical procedures.
- NASEMSO Shift Schedule Fatigue Risk Analyzer Tool: This tool is a free and publicly-available tool based on a biomathematical fatigue model designed specifically for the EMS community to help agencies create and evaluate work schedules that can help minimize the effects of fatigue. The tool can predict risk for a limited range of hypothetical work schedules based on previous data about sleep and fatigue that has been collected from EMS personnel.
- National Safety Culture Change Initiative: This report looks at fire and emergency service cultural aspects that contribute to occupational illnesses, injuries and fatalities. It provides a basic understanding of the fire and emergency service culture, identifies individual and organizational behaviors that positively and negatively impact health and safety, and highlights focus areas for change by raising awareness about unsafe practices.
- Strategy for a National EMS Culture of Safety: This Strategy document is intended to change the status quo by creating, encouraging, and supporting a cultural shift that improves the linked domains of responder, patient, and community safety.
- National Institute for Occupational Safety & Health: NIOSH provides various health and safety resources for EMS providers such as infographics, fact sheets, videos, injury data, and publications.
- EMS.gov: NHTSA's Office of EMS contains many health and safety resources and is updated regularly.
- Emergency Responder Safety Institute: The Institute serves as an informal advisory panel of public safety leaders committed to reducing deaths and injuries to America's Emergency Responders. This website is loaded with information and resources about responder health and safety.
- Fatigue in EMS: The Fatigue in EMS initiative conducted extensive literature reviews and developed voluntary, evidence-based fatigue risk management guidelines and resources for agencies and communities to ensure the health and safety of providers and the public.
- EMS Close Calls: This website brings forward the issues involving injury and death of first responders. This website focuses on learning from other responders who have had close calls, been injured, or died in the line of duty.
- NVFC Serve Strong: Serve Strong provides firefighters and EMTs with proven wellness programs and resources to help you prevent cancer, reduce heart attack risk, cope with behavioral health issues, and engage in safe practices on and off the fireground.
- Safety and Health Considerations for the Design of Fire-EMS Stations: Design recommendations for new and renovated facilities to achieve a safe and healthy work environment.
- CDC's Workplace Safety & Health Topics: This page contains a vast library of health and safety topics.
- NFORS Exposure Tracking App: With the new National Fire Operations Reporting System (NFORS) exposure tracking any fire fighter, paramedic or officer can access and use the exposure tracker which serves as a personal database providing a detailed history of work exposures and critical/traumatic incidents in a private, encrypted and secure online environment.
Special EMS Safety Topics
Infectious Diseases Prevention and Control
- Vaccination Recommendations: Check out the Virginia Department of Health's vaccination recommendations and requirements for healthcare workers.
- EMS Infectious Disease Playbook: This document unifies multiple sources of information in a single planning document addressing the full spectrum of infectious agents to create a concise reference resource for EMS agencies developing their service policies.
- Guide to Infection Prevention in EMS: This guide is intended to assist and guide EMS agencies in providing a safe workplace through effective infection prevention programs adapted to the needs of EMS system responders.
- Covid-19 Resources: Check out the Office of EMS's COVID-19 page to find the latest health and safety information for EMS providers.
- EMS Pandemic Influenza Guidelines for Statewide Adoption: This document provides broad-based Pandemic Influenza Guidelines for consideration by State and local emergency medical services agencies.
- EMS Considerations for Monkeypox: Identify, Isolate, and Inform | NETEC: The CDC is conducting contact tracing of the monkeypox case and local public health departments have been notified, and it is unlikely that EMS clinicians will be exposed to the monkeypox virus is low. However, reviewing information about the disease may still be helpful.
- CDC Information about Monkeypox: General information about Monkeypox.
- NFORS Exposure Tracking App: With the new National Fire Operations Reporting System (NFORS) exposure tracking any fire fighter, paramedic or officer can access and use the exposure tracker which serves as a personal database providing a detailed history of work exposures and critical/traumatic incidents in a private, encrypted and secure online environment.
Ebola Resources
- VDH Ebola – Information for Healthcare Professionals
- VDH Ebola (Ebola virus disease) Fact Sheet
- VDH Ebola Info Website
- NIOSH Info about Ebola for Healthcare Workers
- CDC General Info about Ebola: Ebola Virus Disease (EVD) is a rare and deadly disease in people and nonhuman primates. The viruses that cause EVD are located mainly in sub-Saharan Africa. People can get EVD through direct contact with an infected animal (bat or nonhuman primate) or a sick or dead person infected with Ebola virus. The U.S. Food and Drug Administration (FDA) has approved the Ebola vaccine rVSV-ZEBOV (tradename “Ervebo”) for the prevention of EVD. The rVSV-ZEBOV vaccine has been found to be safe and protective against only the Zaire ebolavirus species of ebolavirus.
- CDC Interim Guidance for Emergency Medical Services (EMS) Systems and 9-1-1 Emergency Communications Centers/Public Safety Answering Points (ECC/PSAPs) for Management of Patients Under Investigation (PUIs) for Ebola Virus Disease (EVD) in the United States: Employers and supervisors should use this information to understand and explain to staff how to respond and stay safe. Supervisors can use this information to prepare, educate, and train EMS personnel. Individuals can use this information to stay safe when responding to PUIs.
- Transporting Suspected / Confirmed Ebola Patients: of Suspected or Confirmed Patients with Ebola Virus Disease in the United States: State EMS officials and regional and state EMS planners can use this information to develop regional transport networks, local transport plans, and standard operating procedures. Managers and medical directors can use this guidance to develop procedures and protocols for their services to conduct interfacility transport (including intrastate or interstate) of PUIs and patients with confirmed Ebola. They may also use the information to prepare, educate, and train EMS personnel. Individual providers may use this information to stay safe when responding to and transporting PUIs or patients confirmed to have Ebola.
- Guidance on Air Medical Transport for Patients with Ebola Virus Disease (EVD): Use this guidance to ensure the safety of healthcare personnel and patients during AMT of patients with EVD. Explain to pilots, other aircraft personnel, and cleaning crews what special actions should occur before, during, and after transport, and how to stay safe.
- Transporting of Pediatric Patients with Ebola: Keeping workers, children, and family members safe while handling inquiries and responding to calls related to pediatric patients (<18 years of age) under investigation (PUI) for Ebola. Managers should use this information to understand and explain to staff how to respond and stay safe. Individual providers can use this information to respond to patients suspected to have Ebola and to stay safe.
Hazardous Materials
- Emergency Response Guidebook: U.S. Pipeline and Hazardous Materials Safety Administration's Emergency Response Guidebook provides first responders with a go-to manual to help deal with hazmat transportation accidents during the critical first 30 minutes.
- Nerve Agent Information for EMS: This document provides a quick refresher on standard protocols for recognizing, treating, and protecting yourself from nerve agent exposures.
- PPE Requirments: OSHA's "Best Practices for Protecting EMS Responders during Treatment and Transport of Victims of Hazardous Substance Releases" details how to best protect providers transporting patients who have been exposed to hazardous substances.
- Fentanyl Exposure Prevention: The Center for Domestic Preparedness created a short video focused on Fentanyl awareness and best practices for avoiding exposure to synthetic opioids when responding to incidents.
Assaults Against EMS Providers
- Mitigation of Occupational Violence to Firefighters and EMS Responders: A U.S. Fire Administration report, its purpose is to document the causes and risk factors of violence and mitigation opportunities to reduce and prevent violence to EMS responders. This literature review provides an assessment of existing literature and publicly available information on the issue of violence against firefighters and EMS responders.
- Violence Against EMS Providers 2019 National Survey: To better understand how violence impacts EMS practitioners and what EMS agencies are doing to protect their crews, the National Association of Emergency Medical Technicians (NAEMT) conducted a national survey of their members. The survey asked about: the types of violence experienced, the impact of violence on perceptions of safety on the job, practitioner knowledge and use of violence reporting systems, agency policies and policies to prevent violence, and practitioner wishes for violence prevention and protection training and education
- OSHA Executive Summary: Violence Against Emergency Medical Services (EMS) Responders: The purpose of this executive summary is to educate about the importance of including EMS responders within the scope that this OSHA action considers.
- Situational Awareness Part 1 & Part 2: Learn how to increase psychological situational awareness for your own and your crew's well-being.
- EMS Scene Safety/Vigilance: The If You See Something, Say Something® campaign contains information about how responders can be safe and vigilant during response and help them report and respond to suspicious or dangerous activities.
- Mitigating the Risk and Impact of Assaults on EMS responders: The U.S. Fire Administration discusses the Stress and Violence to Fire-based EMS Responders (SAVER) checklist which helps departments assess and implement training, policies, and practices to mitigate assaults on EMS responders.
- Helping assaulted first responders during legal prosecutions: New study provides recommendations that address common obstacles to the legal prosecution of first responder assault cases.
- Violence is Never Okay Infographic.
Emergency Vehicle Operation & Roadway Safety
- EMS Provider & Patient Safety in Ambulances: NHTSA collaborates with national organizations and Federal partners to provide EMS leaders with the traffic crash data, research and resources needed to promote improvements in ground ambulance safety.
- SafeAmbulances.org: The goal of SafeAmbulances.org is to compile information about ground ambulance standards and EMS safety into a single portal.
- U.S. Fire Administration Emergency Vehicle Safety Initiative: This guide provides best practices and recommendations for safer emergency vehicle and roadway incident response.
- Traffic Incident Management Systems: This manual provides technical guidance and training programs in traffic incident management for fire and emergency service providers. It includes case studies of roadway incidents that have taken firefighters' lives, highway scene safety survival basics, and incident command for roadway incidents.
- The Past, Present, and Future of Responder Safety at Roadway Incidents: This paper identifies what has been successful, what still needs to be done, and what is required to achieve the vision of a future where all responders working on the roadway are properly protected while they do their jobs.
- Alive on Arrival: This infographic contains tips for safe emergency vehicle operations.
- NHTSA SaferCar App: With NHTSA's free SaferCar app, you can get recall information sent to your phone.
- Emergency Response Guides for Electric Vehicles and Lithium-ion Batteries
- Interim Guidance for Electric and Hybrid-Electric Vehicles Equipped With High-Voltage Batteries
- 10 Practical Tips for Responding and Operating on Roadway and Highway Incidents
- Helmets and Head Protection for Roadway Incidents
- Webinar: Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses!
Reporting Faulty Vehicle of Equipment
- NHTSA Reporting Faulty Emergency Vehicle and Equipment: Use this link for the reporting of possible vehicle and equipment problems to the National Highway and Traffic Safety Administration.
- FDA Medical Device Reporting System: healthcare professionals who find a problem related to a medical device are encouraged to report medical device adverse events or product problems to the FDA through MedWatch, the FDA Safety Information and Adverse Event Reporting Program.
Heat-Related Illnesses
- Heat-Related Stress EMS-50: This document (EMS50) is intended to provide guidance and best practices for EMS clinicians adapting to extra PPE and higher temperature environments.
- Effect of Heat Stress and Dehydration on Cardiovascular Function
- NIOSH Heat Stress: This website contains an abundance of resources to help educate employees and employers about the risks and prevention strategies surrounding heat-related illnesses.
- NIOSH: Limiting Heat Burden While Wearing Personal Protective Equipment (PPE): Information about how to prevent heat-related illness when wearing PPE.
- OSHA-NIOSH Heat Safety Tool App: The OSHA-NIOSH Heat Safety Tool is a useful resource for planning outdoor work activities based on how hot it feels throughout the day. Featuring real-time heat index and hourly forecasts, specific to your location, as well as occupational safety and health recommendations from OSHA and NIOSH.
- OSHA Quick Card: Protecting Workers from Heat Stress
- QSun App: Download the free QSun App to get personalized recommendations, tailored to your skin type, on how to avoid sunburns and balance your vitamin D intake.
- US Department of Labor announces enhanced, expanded measures to protect workers from hazards of extreme heat, indoors and out
Webinars & Videos
- Reducing EMS Workforce Injuries and Illness: What the Data Tell Us
- Following the Science: Evidence-based Approaches to Improving Patient & Provider Safety
- Analyze, Investigate, Document: NHTSA Addresses Ground Ambulance Crashes
- Ambulance History Injury Statistics and Standards
- Staying Safe on the Road: How You Can Help Make Ambulances Safer and Prevent Crashes
- Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses!
Exercise and Nutrition
- Task Performance and Health Improvement Recommendations for EMS Practitioners: In the area of physical fitness, NAEMT is working in collaboration with the American Council on Exercise (ACE) to develop suggested physical fitness guidelines for EMS practitioners. Intended to ultimately help reduce the number and severity of musculoskeletal injuries on the job, these guidelines are based on the physical fitness requirements needed to perform the variety of occupational tasks undertaken by EMTs and paramedics in the day-to-day performance of their jobs.
- ChooseMyPlate: Provides recipes and resources to support building healthy and budget-friendly meals.
- Move Your Way: Everyone needs physical activity to stay healthy. But it can be hard to find the time in your busy routine. The Move Your Way tools, videos, and fact sheets on this page have tips that make it easier to get a little more active. And small changes can add up to big health benefits!
- Feeding America’s Bravest: Survival Mediterranean Style!: This site is created for and inspired by firefighters across the nation and developed specifically as a toolkit to aid firefighters to better health! The aim is to motivate firefighters and their families to incorporate Mediterranean Diet principles at work and home through education, participation and incentives.
- Physical Activity Guidelines for Americans: provides information that helps Americans make healthy choices for themselves and their families, and discusses evidence-based, community-level interventions that can make being physically active the easy choice in all the places where people live, learn, work, and play.
- Yoga For First Responders® Cyber Academy
- YMCA 360: free online at home exercise video from the YMCA.
- Fitness Blender: hundreds of free, full-length workout videos, workout programs, and meal plans.
- Darbee: High-quality fitness resource - free access, forever, for everyone.
Hotlines & Warmlines
FREE and CONFIDENTIAL Help Available 24/7
- Safe Call Now: (206) 459-3020 or 1-877-230-6060. Safe Call Now is a confidential and comprehensive, 24-hour crisis referral service for all public safety employees, all emergency services personnel and their family members nationwide.
- Emergency Responder Crisis Text Line: Text “BADGE” to 741741. The Emergency Responder Crisis Text Line is a global not-for-profit organization providing free confidential crisis intervention via SMS message.
- 988 Suicide & Crisis Lifeline: Call or text 988. The National 988 Suicide & Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress across the United States. The National Suicide Prevention Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress across the United States. Click here for more information about 988 and how to raise awareness about its implementation.
- SAMHSA’s National Helpline: 1-800-662-HELP (4357). The Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information.
- Community Service Boards (CSBs) are a great resource for finding local mental health supports and services and function as the single points of entry into publicly funded mental health, developmental, and substance use disorder services. CSBs also have can respond to mental health emergencies, 24 hours a day.
*Links to non-Virginia Commonwealth or non-federal websites on this page do not constitute as an endorsement by the Commonwealth of Virginia or the U.S. government, or any of its employees, of the information and/or products presented on those sites.*